Tenor Core Technologies

Panda KD Ontime
May-07

Tenor Core Technologies

Two modes of operation
Offline (bypass or transparent) mode Online (active call routing) mode

Automatic Protection Switching SelectNet Technology Public and Private Dial Plan support PacketSaver NATAccess Call Detail Reporting Integrated GK/BE functionality IVR/RADIUS AAA compliant 128 ms Echo Cancellation Dynamic IP Address using DHCP Event Viewer Tenor Monitor

Operating Modes
PBX

Bypass mode

Telephone

PSTN
Fax

Default mode following: Factory restore Product ships Power off condition Exceeding reset threshold

Bypass

Connect PBX side directly to PSTN Bypasses all Tenor function Must be manually deactivated

Internet Connection

IP Network

Operating Modes
PBX

Online mode

Telephone

PSTN
Fax

online Requires manual intervention to activate Enables all Tenor functions

Internet Connection

IP Network Router

Automatic Protection Switching (APS)

Catastrophic Hardware failure
Power Failure

IP circuit degradation (Quintums SelectNet Technology)

Packet loss Jitter Delay

User Configurable
Manual Automatic

Automatic Protection Switching

Online
Bypass

PBX

PSTN

PBX

IP Network Router Router

Section II: Tenor Features & Specifications

SelectNet Technology
Transparent Quality of Service (TQoS)
Applied on a per call basis Call switched with no apparent interruption in service Calls switch based on an aging algorithm (oldest call first)

User configurable Analog Tenor

Requires IP path to initiate switch

Digital
Will switch under complete IP Path failure AS setup at start of IP call

Quintums SelectNet Technology

Digital Tenor
ASDN: 14156266999 14156266464 PBX
dials 12127572999

ASDN: 12127572999 12127572234 PBX

sends 12127572999

PSTN

Dials 12127572234

IP Network
Router Router

Section II: Tenor Features & Specifications

Quintums SelectNet Technology

Analog Tenors
ASDN: 14156266999 14156266464 PBX A/S Call Coming Dials 12127572999 ASDN: 12127572999 Receives, then verifies A/S Call 12127572234 PBX

PSTN
A/S Call Coming A/S Mode On

Dials 12127572234

Sends: 12127572999 (no DID) A/S Call IP \/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/ \/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\ \/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\\/\ \/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\\/\ Coming

Network

Router

Router

Section II: Tenor Features & Specifications

H.323 Architecture
Zone

GK BE

GW

PSTN

IP WAN

PSTN

GW

GK

PSTN

GW

GK

PSTN

GW

GK

TE Zone
Section II: Tenor Features & Specifications

TE Zone Zone

TE

Quintum H.323 Architecture

Zone Zone

GW/GK

GW/GK/BE

PSTN

IP WAN

PSTN

GW/GK

GW/GK

PSTN

GW/GK

GW/GK

PSTN

GW/GK

GW/GK

Zone

Zone

Zone

Zone

Zone

Zone

Section II: Tenor Features & Specifications

Quintum H.323 Call

Control Process Flow

BE

GK

GK

GK

GW

GW

GW

GW

GW

GW

GW

GW

GW

Section II: Tenor Features & Specifications

GateKeeper Capacity/Options
GateKeeper Options
Standard Tenor Tenor with Enhanced Gatekeeper Stand-alone Tenor GateKeeper

Mini-Gatekeeper

Number of Endpoint Registrations

4
* - depends on which model of Tenor

50

150

Number of Supported VoIP Endpoints (VoIP Ports)

20 - 400

20 - 800

Maximum Number Of Registered Gatekeepers

4 200
SOHO Small Network Trunking

50 1400
Enterprise Medium Sized Networks

50 4000
Service Provider Larger Sized Networks

Number of DN/IP Address

Application Area

Tenor PacketSaver
Voice Packets without PacketSaver
Call A Call A

PBX
Call B

IP Link

PBX

Call B

Call C

VoIP Stream

Call C

A3
26 bytes

H
46 bytes

B3

C3

A2

B2

C2

A1

B1

C1

Voice Packets with PacketSaver

Call A PBX Call B IP Link PBX Call B Call A

Call C

VoIP Stream

Call C

A3 B3 C3

A2 B2 C2

A1 B1 C1

26 bytes

26 bytes

26 bytes

46 bytes

Section II: Tenor Features & Specifications

PacketSaver
PacketSaver - Chart 1 of 2
20000

Without PacketSaver
18000 BW per call (no PacketSaver, no SS)

16000

Without PacketSaver, with Silence Suppression

Bandwidth (in bits, per call)
14000 BW per call (no PacketSaver, 30% SS)

12000

10000

With PacketSaver, no Silence Suppression

8000

With PacketSaver and Silence Suppression

6000

BW per call (with PacketSaver, no SS)

4000 BW per call (with PacketSaver, no SS)

2000

0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 Number of Calls (using G.723 - 6.3Kbps)

Section II: Tenor Features & Specifications

Bandwidth Comparison Tenor PacketSaver for Voice Calls using PacketSaver

PacketSaver - Chart 2 of 2
600,000

500,000

Total Bandwidth Without PacketSaver 0% Silence Suppression

Bandwidth (in bits)

400,000

Total Bandwidth Without PacketSaver 30% Silence Suppression

300,000

200,000

Total Bandwidth With PacketSaver 0% Silence Suppression

100,000

0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30

Number of Calls

Total Bandwidth With PacketSaver 30% Silence Suppression

Section II: Tenor Features & Specifications

NATAccess Overview
Integrated into Analog and Digital Tenors, CMS, and Call Relays Enables H.323 VoIP to work behind NAT Firewalls Provides Greater Network Security Simplifies VoIP Network Installation and Maintenance

Section II: Tenor Features & Specifications

Life Without NATAccess

IP Network Tenor VoIP Switch Router

1. Deploying the Gateway Outside the Firewall

Router DMZ Port

Firewall/NAT

IP Network

Tenor VoIP Switch

2. Deploying the Gateway in the DMZ

IP Network

Router DMZ Port

Firewall/NAT

Tenor VoIP Switch

3. Opening up the Firewall for H.323 VoIP

Section II: Tenor Features & Specifications

Life with NATAccess

Internal IP Address External IP Address

IP Network Router
Firewall/NAT

Tenor VoIP Switch

DMZ Port

Section II: Tenor Features & Specifications

Predictable Dial Plan

Every originated dialed number is compared against the Tenors Dial Plan & converted into E.164 International Standard Format.

New Jersey, USA Country code: 1 Area code: 732 LD Prefix: 1 Intl Prefix: 011 US10digit = on

Delaware, USA Country code: 1 Area code: 302 LD Prefix: 1 Intl Prefix: 011 US10digit = off

London, UK Country code: 44 Area code: 20 LD Prefix: 0 Intl Prefix: 00

Dynamic Routing
PBX

Telephone

PSTN

Fax

PBX to PSTN

IP Network
PSTN to PBX PBX to IP IP to PBX PSTN to IP (Hop On) IP to PSTN - (Hop Off)

Router

Section II: Tenor Features & Specifications

Bypass Calls (BDNs)

NYC London

PBX

PSTN

PBX

IP Network Router Router

BDN Table

BDN Table 0800*

1800* 1888* 1877* 411 911 0

Hop-off Calls (LAMs)

12137335411 15108993254 dials: 011441813214465 12127576275 dials: 17324609000 14156535465 17324609000 441813214465 12127576275 Dials: dials: 14156535465 12137335411 15108993254

PBX
Dialsout: out:12137335411 6535465 Dials 15108993254

PSTN
dials out: 12127576275 dials out: 17324609000 dials out: 011441813214465 Routes Routesbased basedon: on:1213 1510 1415

PBX

San Francisco
Country code: 1 Area code: 415 LD Prefix: 1 Intl Prefix: 011

Routes based on: 1212 Routes Routes based based on on: :4 1732

NY
Country code: 1 Area code: 212 LD Prefix: 1 Intl Prefix: 011

Router

IP Network

Router

1415 1213 1510

Call Flow
Call Enters a PBX-oriented Port, headed out to PSTN or over IP Tenor tries to find a match on the Bypass Table (Bypass Number Directory), as dialed.
If a match is found, the call is immediately passed to the PSTN.

When the Tenor receives a Public Directory Number (DN), the Tenor removes all Prefixes, and puts the DN into International (E.164) Format.
As described in the Dial Plan Slide If Intercom Dialing is enabled, see the notes field.

The Tenor compares the E.164 formatted number & attempts to find a match on the Routing Table. (gk table)
If a match is found, the call is routed over IP. The call could be terminated to either the PBX or PSTN side; that is determined by the Terminating Tenor. If a match is not found, the DN is reverted to its originally dialed format & routed to the local PSTN.

Call Flow
Call Enters a PSTN-oriented Port Headed out to PBX (or Phone) or over IP

If the PassThru parameter is set to yes, then the call will be routed to a PBX-oriented port with a matching PassThru Trunk ID. If the PassThru parameter is set to no, then the DNIS is analyzed if it provided to the Tenor by the PSTN.
If there is no IVR, IP Extension or Forced IP Routing-type option set, the DNIS will be compared to the Routing Table. The call may be routed to a PBX-oriented port or over IP. If there is an IVR option configured, the call will follow the flow as dictated by the selected IVR Type. When the Destination Number is dialed, it will be compared to the Routing Table. The call may be routed to a PBX-oriented port or over IP. If there is IP Extension or Forced IP Routing is configured, the call IP destination will be configured. The call will be routed over IP with no additional digits dialed.

Call Flow
Call Enters the Ethernet Port (without Digit Translation) Headed to PBX (or Phone) or the PSTN

The Tenor tries to find an LDN match for the number received on the Routing Table (gk table).
If a match is found, the call is sent to a PBX-oriented port. If an LDN match is not found, then the LAM/Hopoff entries are tried. If a LAM/Hopoff match is found, the Hopoff Process takes place. The Tenor parses the Matched (LAM/Hopoff Pattern) Digits The Tenor Adds the Hopoff Replacement Digits The Tenor Routes the Call to a PSTN-oriented port. If no LDN or LAM match is found, the Tenor will fail the incoming call.

Call Flow
Call Enters the Ethernet Port (with Digit Translation) Headed to PBX (or Phone) or the PSTN

The Tenor receives the call with the digits as presented from the Origination Device.
Incoming Digit Translation is enabled by applying an IPTG (1st Generation) or IPDP (2nd Generation) rule. (e.g. Incoming Delete Digits) For 1st Gen. Tenors, IPTG rules are global per Tenor, so the same rule will be applied to each incoming IP call. For 2nd Gen. Tenors, IPDP routes can be attached to a Static Route, hence you may have a different Incoming rule for each IP Address that the Tenor receives a call from. The same LDN & LAM call flow applies from the previous slide.

The Tenor Compares the altered number to the Routing Table.

In the case of a Call Relay - Outgoing IP Rules would be applied at this point. (e.g. Outgoing Prefix, Prefix Trunk ID, etc.)

Signaling Protocols
CAS
Digital Tenor

Loop Start Loop Start, Reverse Battery Loop Start, Forward Disconnect E&M
FGD (Feature Group D) R2 Signaling R1 Signaling

PRI
5 ESS 4 ESS PRI DMS PRI N12 PRI INSNET1500 PRI ETSI PRI QSIG

Both Upstream (network side) and Downstream (User side).

Signaling Protocols
Analog Tenor
Loop Start Loop Start, Reverse Battery Loop Start, Forward Disconnect

Standards &Specifications
Common Across all Product Lines

Voice Coding Standards. Mu-Law - PCM coding and companding law used in Japan and North America on T1. A-Law - PCM coding and companding law used in Europe on E1.
Audio Compression Codecs. G.723 Compression rates of 5.3kbps and 6.3kbps. G.723 @ 6.3kbps is the default for Tenor. ADPCM Adaptive Differential Pulse Code Modulation (G.721). (1st Gen. only) Supports compression rates of 16kbps, 24kbps, 32kbps, & 40kbps. G.711 Supports 64kbps voice. G.729 Supports a compression rate of 8kbps.

Echo Cancellation 128ms all Tenors

Section II: Tenor Features & Specifications

Tenor Interoperability
PBX

PSTN

Cisco VoIP Gateway Cisco VoIP Gatekeeper Router

WAN

Various IP Phones

BroadSoft Customers

Quintums Tenor is The Perfect Fit for Strategic Partners and Customers