Professional Documents
Culture Documents
Overview
Why interest-based negotiation (IBN)?
Applying IBN
can save time and money Teams who work well together are more productive
Conflict
Happens in the interaction of interdependent people Who perceive incompatible goals And experience interference from the other in reaching those goals
they evolve and impact each other is unpredictable Conflict is dynamic change is the only constant People can feel out of control in conflict
Understanding Conflict
There is an order to conflict the way that we
identify it and respond to it As we understand conflict better, we begin to see patterns emerge The more we understand individuals in conflict, the better we are able to respond thoughtfully
Interest-Based Negotiation
A more effective and more lasting way to resolve conflict
You
It
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Emotions
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Communication
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Separate the people from the problem Develop your BATNA Focus on interests not positions
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agreement in the negotiation? These alternatives are outside the negotiation and are typically implemented without the buy in of the other.
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Objective Criteria
Others in the industry do. (What is customary)
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