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CHAPTER 13

Safety and Health Programs

DeCenzo and Robbins HRM 7th Edition

CHAPTER 13 TOPICS:
1: 2: 3: 4: 5: 6: 7: 8: 9: 10: OSHA effects OSHA enforcement priorities OSHA punitive actions OSHA record-keeping OSHA current standard setting Causes of accidents Workplace violence prevention Stress and burnout Healthy work site Employee assistance and wellness programs
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1: OSHA EFFECTS
Occupational Safety and Health Act Establishes safety standards Authorized inspections to ensure standards are met Record keeping for illness and accidents
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2: OSHA ENFORCEMENT PRIORITIES


Levels, in descending priority order
1. Imminent danger 2. Serious accident 3. Current employee complaint 4. Target industry inspection 5. Random inspection
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2: PRIORITY 1 - IMMINENT DANGER

Accident is about to occur, too late Preventive measure Safety is already at risk

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2: PRIORITY 2 - SERIOUS ACCIDENT


48 HOURS Serious injury or death Investigate

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2: PRIORITY 3 - CURRENT EMPLOYEE COMPLAINT


Employee rights Union shops may legally refuse to work Investigation Mandate compliance

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2: PRIORITY 4 - TARGET INDUSTRY


Industries with highest injury rates
Meat processing Chemical processing Roofing Sheet metal Lumber Mobile homes Stevedore Hazardous waste HRM 7th
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2: PRIORITY 5 - RANDOM INSPECTION


Inspectors must have search warrants Justification in pursuit of specific problem areas Legal advice is to comply rather than confront
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3: OSHA PUNITIVE ACTIONS


Noncompliance
Fines
$10,000 per day $70,000 for willful, severe, repetitive violation

Criminal penalty
Deaths occur Jail time Financial penalties
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4: OSHA RECORDKEEPING
Any work-related illness Accidents
Medical treatment Loss of consciousness Restriction of work or motion Job transfer

Form 200
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4: THE OSHA INCIDENCE RATE


Number of injuries, illness, or lost workdays per 100 fulltime workers Compare to industry average

See Exhibit 13-2


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Exhibit 13-2: OSHA Form 2000

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Exhibit 13-2: Continued

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5: CURRENT OSHA STANDARD AREAS


Blood-borne pathogens
Protect medical workers from AIDS and hepatitis Protective equipment
Latex gloves, eye shields, vaccines

Motor vehicle safety AND.


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5: CURRENT OSHA STANDARD AREAS


Chemical processing standards
Right-to-Know Laws Material Safety Data Sheet Applies to all industries

Ergonomics

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6: CAUSES OF ACCIDENTS
Human
Overwhelming majority Carelessness Intoxication Daydreaming Inability to do the job Other human deficiency
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6: CAUSES OF ACCIDENTS
Environmental
Tools Equipment General work environment Condition of plant

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6: PREVENTIVE MEASURES
Safety committees Education Skills training Engineering Protection Regulation enforcement

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7: WORKPLACE VIOLENCE PREVENTION


Homicide #2 cause of work related death 1000 murders 1.5 million assaults Issues
Prevention Liability

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7: VIOLENCE PREVENTION SUGGESTIONS


Develop a plan Review policies Treat with respect and dignity Problems occur
Disciplined too harshly Laid off without reason

AND.
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7: VIOLENCE PREVENTION SUGGESTIONS


Supervisor training Employee assistance programs Keep weapons out

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8: WORKPLACE STRESS
Constraints Demands Karoshi Low productivity Illness Health care costs

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8: STRESSORS
Task demands
Job design
Interdependence Autonomy

Working conditions Physical work layout Quotas AND.

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8: MORE STRESSORS
Role demands
Overload Conflict Ambiguity

Interpersonal demands AND

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8: MORE STRESSORS
Organizational structure
Rules Decision making

Organizational leadership
Cultures of tension, fear, anxiety Pressures Threats

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8: STRESS SYMPTOMS
Physiological
Headaches, blood pressure, breathing

Psychological
Tension, boredom, procrastination

Behavioral
Sleep, substance abuse, speech
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8: DYSFUNCTIONAL STRESS REDUCTION

Match people to job Redesign job EAPS

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8: BURNOUT CAUSES AND SYMPTOMS


Emotional and/or physical exhaustion Lowered job productivity Dehumanizing of job NOT boredom
See Exhibit 13-7
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Exhibit 13-7: Variables Found to Be Significantly Related to Burnout

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8: REDUCING BURNOUT
Identification Prevention Mediation Remediation

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9: HEALTHY WORK ENVIRONMENT


Sick buildings
Airborne pathogens Indoor pollution Asbestos Smoking Germs Mold Fungus

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9: TO HAVE A HEALTHY WORK ENVIRONMENT


Fresh air Avoid suspect building materials Test new buildings Keep air ducts clean and dry Workers complaints Smoking
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9: SMOKE-FREE ENVIRONMENT
Problems
Second-hand smoke Health insurance Productivity Absence Accidents Breaks

53% banned 23% restricted


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9: SMOKE-FREE PROCESS
Determine goals and timetables Designated areas Smoking cessation workshops Differentiated health insurance premiums

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9: REPETITIVE STRESS INSURIES


Musculoskeletal disorders
Backaches Swollen feet 1/3 of all workers compensation claims Billions annually Carpal tunnel syndrome 40,000 workers
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9: REPETITIVE STRESS INSURIES


Ergonomics
Furniture design and fit Color Lighting

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10: EMPLOYEE ASSISTANCE PROGRAMS


Alcoholics Save $5-$16 per $1 Healthcare premiums Current focus
Emotional problems Chemical dependency Retirement planning Financial matters

Wellness programs
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10: GLOBAL HEALTH ISSUES


Health certificate General first aid kit Emergency plans State Department

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REVIEW CHAPTER 13
Remember these terms?
OSHA EAP Eustress Burnout Sick building Carpal tunnel syndrome
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QUICK: REVIEW CHAPTER 13


ANSWER THESE QUESTIONS ON A SHEET OF PAPER.
1. THE MOST IMPORTANT THING WE DID IN CLASS TODAY _______. 2. I STILL HAVE QUESTIONS ABOUT___. 3. THE BEST THING ABOUT CLASS TODAY WAS _______________. 4. DONT DO ____________ ANYMORE.
TURN THEM IN, PLEASE. NO NAMES. WELL TALK NEXT CLASS SESSION
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PREVIEW: CHAPTER 14
Find your bulletin board at work. Whats on it? Do you have a company newsletter? What kind of items are included? How do you usually learn about changes at work?
Bring responses to next class.

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Exhibit 13-1: OSHA Protection

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Exhibit 13-3: Determining Recordability of Laser under OSHA

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Exhibit 13-4: Material Data Safety Sheet

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Exhibit 13-4: Continued

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Exhibit 13-5: Accident Prevention Mechanisms

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Exhibit 13-6: Major Stressors

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