Arrow Electronics,

Inc.
Case Study Analysis

By-Dhirendra Singh
Mahesh Kumar
 Company Overview
Global provider of products, services and
solutions

Headquartered in Melville, N.Y.

Global network of more than 300 locations in

50 countries and territories.
ARROW AT A GLANCE
Fortune 500 Ranking1: 158
Employees Worldwide: 13,200
Suppliers Worldwide: 700
Customers Worldwide: 140,000
Fiscal Year: Calendar Year
Industry: Electronic Components and Computer
Products Distribution
Founded: 1935
Incorporated: 1946
Public: 1961
Web Site: www.arrow.com
Market Served
 Business Model

Suppliers Arrow Electronics Customers

e.g
Altera O.E.Ms
Intel C.M
Motorola Commercial
Customers
Relation with Suppliers
Generate Demand

Design Win
Jump Ball

Selling effort
BAS(Book and Ship), SMRs
Value Added
Phantom Inventory
Relation with Customers
Relations

Value added Services

Credit
Express Parts Inc.
an Internet-based trading system around a multi-distributor
bulletin board.
search engine
Its working
Arrow’s Initiatives
Transaction Cost Reduction
Total Cost of Ownership Analysis
Automated Replenishment
Electronic Data Interchange
In-Plant Terminals
• Improving Logistical Efficiency
Production Kitting
Device Programming
 Complete Supply Chain Management
Business Needs Analysis
Custom Computer Products
Conclusion
Arrow should not utilise technology of Expess
Parts

Core competency might get diluted

Benefit of long term relationship it might lose

Profitability will be affected

And might lose customers also