A customer needs to call their Service Centers, all the taxis are connected to the central call center

where customer requests for a Taxi. All taxis have a GPS unit fitted with it which tells where the taxi is present right now, also there is a central information system which can tell which taxi is available to serve the customer. The call center will contact the available taxi nearest to customers location and send them to serve the customer for his commuting needs.

 Meru Cabs launched in Mumbai with 45 cabs in 2007; started operations in 2008 at Delhi, Hyderabad & Bengaluru; expanded to Jaipur & Ahmedabad cities in 2013.

Scaled to a fleet of 5500+ cabs in last six three years, across Mumbai (1800), Delhi (1400), Hyderabad (800), Bengaluru (1500) , Jaipur (100) & Ahmedabad (100). The 3rd largest "Radio Taxi" company in the world
The largest operator in each of the cities where it operates More than 20,000 trips per day , Serves more than 1.8 million passengers