Oracle QUALITY module

Compiled By

Naveen Mauwala

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Oracle Quality (Overview)
Oracle Quality is one of the most flexible module in Oracle ERP
Applications. It can be used in multiple ways across organizations.
Quality module is integrated with the Oracle Manufacturing and
Distribution applications to provide consistent quality data definition,
data collection and data management across the enterprise and
throughout the supply chain.
Data collected and input into Oracle Quality may come from functions
such as Inventory, Receiving, Purchasing, Service, Shop-floor
inspection or even directly from the Customer. Quality data can also be
collected in a standalone direct data entry mode or may be linked to
third party systems.
Oracle Quality helps in documenting and tracking product and process
defects, non-conformances problems, and general quality issues. We
can determine what quality data can be collected, tracked, and reported
using user-definable collection plans
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Key Benefits
Oracle Quality module can help to do the following:
Establish quality standards for products and processes throughout the
enterprise.
Monitor performance relative to established quality standards. Identify
and track process factors that are affecting product quality.
Collect information about product defects, their causes, and their related
dispositions.
Ensure that test and inspection instructions are available at the
appropriate steps throughout the supply chain for a given product
Ensure that the proper tests are performed at the right time and document
all test results
Alert the appropriate personnel when products do not conform to
standards. Provide flexible reporting on all aspects of quality management.
Most important, maintain a shared enterprise-wide repository of quality
results.
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Other Benefits
Oracle Quality collection plans & elements can be used to
capture & store Non Quality Data also.
Oracle standard enter, update & view Quality results
screens are available to capture & review the data.
Ability to capture unlimited number of data points.
Flexibility to add, remove or update a data point (collection
element) at any time.
Input control using the standard pop list restrictions for
collection elements, if necessary.

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Oracle Quality (Data Flow)
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Business Purpose/Example
Company XYZ purchases various parts from its suppliers. There is one part
which is very critical to internal product and Company XYZ wants to monitor
and control the procurement of this parts from various suppliers.
When this part arrives at the receiving bay at XYZ company, it undergoes
inspection process. Each part needs to be measured against pre defined
dimensions like height, diameter and finish. If the parts doesnt match the
defined criteria, it will be returned back to supplier.
Also company XYZ want to capture each receipt/inspection transaction so it
can identified the preferred supplier for this critical part.

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Oracle Quality Solution
Oracle Quality module can help Company XYZ to implement this receipt
inspection process. Oracle quality module provide the tools to define a
mechanism to capture data (collection plan) with the pre defined data point
(collection elements).
Each of these data points (collection elements) needs to have some
measurable values within certain tolerance limits. These acceptable values
are defined as Specifications in Oracle Quality Module. If the item is not
within Specifications, it will be rejected and send back to supplier.
After the collection plan is setup, it is possible to auto trigger this plan for a
transaction (for this example Supplier receipt ).
Once the data capture process is complete, there are pre defined
reports/graphs in Oracle Quality module to measure the supplier Quality and
flag/reward the supplier, if necessary.


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Process Flow
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Step 1- Define Collection Elements
Company XYZ wants to capture these data points for the critical parts.
Length
Weight
Appearance
Each of these data points will be defined as Collection Elements.
Other then these user defined collection elements, there are following
seeded collection elements, which are Mandatory for all inspection plans.
Quantity Transaction Date
UOM Name Inspection Result
Also there are some seeded context elements, which can be included in the
collection plan.
Item Supplier
Sub inventory Locator


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Collection Element
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Step 2 Define Specifications (if necessary)
For each part, Company XYZ received from a supplier should have the
following tolerance limit for each data points
Length -- 17.00 +/- 0.05 in.
Weight -- 24.00 +/- 0.01 lb.
Appearance -- Scratch Free

For each date points (collection element), these limits will be defined as
specification. Through Specification, the Company XYZ can ensure that
Items received from suppliers conform to supplier requirements.



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Specification
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Step 3 Define Collection Plan
Collection Plan is a data structure needed to hold the Collection elements
and the Specifications. This structure tells us which collection elements are
relevant, when to collect the data and what actions to take based on data
collected in specific collection elements.
For Company XYZ, the Collection Plan for inspecting receipts will include all
the user defined data points (collection elements) with their specifications
along with Mandatory & context seeded collection elements.
The collection plan also includes a action (Accept / Reject) that Company
XYZ want to initiate in response to quality.
Collection Transaction: For each collection, it is necessary to attach it to a
transaction in the system. For Company XYZ the collection plan need to
initiate for Receipt inspection transaction.
Collection Trigger: Collection triggers are events or conditions that a
transaction must satisfy before quality data collection is invoked.


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Collection Plan
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Collection Transaction & Trigger
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Step 5 Capture Data
Collection plans that have been associated with collection transaction
(Receipt inspection for Company XYZ) can be used to collect quality data,
when end user perform the transaction in other oracle module.
As the end user of Company XYZ tries to perform the receipt inspection
transaction on critical part, the Enter Quality Results window appears
automatically and the end user is forced to enter the quality Data.
Alternatively it is possible to enter the quality data manually by invoking the
Enter Quality Results window and by searching the applicable collection
plan.
If the receive/inspection process is happening outside oracle for Company
XYZ, it is possible to load quality results data from external systems into
the quality data repository using the Collection Import Interface

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Capture Data Receiving Inspection
Screen
Once you click on Inspect button, Enter Quality Result screen will open.
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Capture Data Enter Quality Result
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Step 6 Analyze Quality Data
Once a representative sample of data is collected, Company XYZ can
analyze the data using the following tool with Oracle Quality module to
determine which suppliers are lowering their overall product quality.
Trend Chart: Trend charts with in Oracle Quality can be used to analyze
data collected over a period of time. For this you can create a trend chart
using the length or width as the Y-axis element (element to be analyzed). It
is possible to create charts showing all the following:
trends over time of the dimension specifications for all suppliers
trends over time of the dimension specifications for specific suppliers
For different suppliers who supplies the same item, this Oracle Quality
analysis can reveal if one supplier can maintain closer tolerances than the
other.
Pareto Charts: Pareto Charts can be used to summarize and chart
product defects using Pareto's law to focus on the most often occurring
defects

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Step 6 Analyze Quality Data
Pareto Charts: Pareto Charts can be used to summarize and chart
product defects using Pareto's law to focus on the most often occurring
defects.
Once Quality results are collected, Company XYZ can create a Pareto
chart showing the quantity of failed inspections by collection element,
supplier etc.
Custom Reports: Using the Quality Results ReportWriter within Oracle
Quality module, Company XYZ can create a variety of custom reports to list
and summarize results.
For example, a collection plan that contains collection elements like item,
Supplier, quantity scrapped, and inspection results, Company XYZ can
create a report that summarizes the inspection results as well as a report
that uses these same results to show supplier performance.


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Manufacturing Business Transaction
Other then the transaction explained above, the collection plans can be
invoked for the following transactions.
Manufacturing Quality Collection Points:
Move Transactions (Oracle Work in Process)
Completion Transactions (Oracle Work in Process)
Move Lot Based Job (Shop Floor Management)
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Usage across GE (Digital Energy)
Bravo Instance
(Somersworth Operating Unit NRPS_ES)

There are 2 broad usages of Quality module in Somersworth
implementation:

Quality Management

Custom Form to capture additional standalone information
against customers and items.

Business Process Map (BP 80) for Quality Module (Digital Energy)





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Usage across GE (Digital Energy)
Use for Quality Management

Receiving Inspection

Non Conformance (NCR) disposition Process

Manufacturing Inspection

Out-of-box Audit (Finished goods inspection)

Repair Inspection (Used for customer returned material)



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Usage across GE (Digital Energy)
Use as a Custom Form to capture additional information:

Additional information against Customers like:
ORLOC number - Old Customer number from Legacy system
GE Contact for Customer GE Sales representative who is
first contact for the customer
Order Service Specialist GE Product expert associated with
the customer
Invoice Handling Whether through EDI / Email / Hard Copy

Additional attributes against Items (Meters ) like:
Form
Class
Voltage

Mapping of Items, Customer and End Customer












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Usage across GE (GE-Nuclear)

Quality Management at GE premise (internal)

Inspection Process

NCR Process

Quality Analysis



Appendix