Telecom- Overview
Index
Basic Telecom Network
Access Network
Switching Network
OSS/BSS Stack
eTom
Matrix Architecture
Basic Telecom Network:2 subscribers
Transmission media
Customer premise
Equipment (Telephone)
Basic Telecom Network
Speech conversion
Speech
Electrical signal
Equivalent to
speech
4
Basis of Telecommunication Transmission
Speech, Video etc. are converted into equivalent electrical signals at
the Customer (subscriber) premises (source)
Telecommunication networks carry electrical signals of speech, video
etc. from source to destination
At the destination, the electrical signals are converted back into
equivalent speech, video etc
Basic Telecom Network:3 subscribers
Basic Telecom Network:7 Subscribers
A mess ?
7
Basic Telecom Network: Central switching
facility
Local
Exchange
(L.E)
Better Alternative!
8
Basic Telecom Network:
Central switching facility-contd
Typical Network in a metro
city
L.E
L.E
Mesh Connection of LEs
LE
LE
LE
LE
LE
10
LE
LE
LE
Messy !
Connection of LEs thru Tandem
LE
Tandem
Exchange
LE
LE
11
LE
LE
LE
LE
LE
Basic Telecom Network:
Central switching facility-contd
Switching Network
L.E
L.E
Backbone
Access Network
12
Building Blocks of a Telecom Network
Switch
PABX
Switch
Backbone
Access NW
13
Access
Switching
Core Network
Backbone
Switch
Switch
Access Network
What is an Access Network??
The part of the Telecommunication Network from the
Subscriber (Customer premises equipment) to the Switching
facility
Types of Access Network:
Copper cable
Optical fiber
15
Access Network
Issues
Attenuation of electrical signals with distance
Needs Repeaters (Amplifiers) for boosting signals at specific
16
intervals
Right of way( Permission from Local authorities) for digging and
laying Access Network
Switching Network
Switching Network
What is a Switching NW?
18
That part of a Telecom Network which connects to the Access
network and switches calls to the desired destination (in Access
NW) as per dialed digits..
Switching- Numbering plan
105
106
104
107
L.E
101
103
102
19
Switching- Numbering plan- contd
106
104
107
20
21
L.E
20
L.E
101
104
105
0
1
1
103
102 L.Es are mostly Computer
Controlled now a days
Switching Network
Basic Functions of a Telephone switch
21
Terminate all Access lines
Send dial tone ( when subscriber lifts the telephone- off hook)
Receive digits from subscriber telephone
Analyze digits
Switch & Route the call to the correct destination as per digit analysis
Ring the destination telephone
Record charging information for billing
Clear the connection when subscriber disconnects ( On hook)
National Long Distance Network
LE
11
TAX
LE
22
LE
LE
33
Delhi
TAX
TAX
Mumbai
44
TAX
Chennai
LE
22
Kolkotta
International Longdistance Network
International Gateway (IGY)
Mumbai
TAX
TAX
LE
Mumbai
TAX
TAX
Pune
Nagpur
LE
LE
23
LE
International Long distance Network
0044 xxxxxxx
LE
TAX
91 (India)
1
IGY
IGY
xx
xx
xx
x
IGY
44
24
Domestic
Domestic
Network
Network
(USA)
(USA)
Domestic
Domestic
Network
Network
(UK)
(UK)
International Telephone Numbering scheme
Country
code
(India)
91
International
Prefix
20
6523138
Area code
(Pune)
Subscriber
Number
25
OSS/ BSS Stack
26
OSS/ BSS Stack
Order Capture
Front
Office
Customer Support
Dealers
Bill Payment / Collections
IVRS
Call
Center
Payment
Centers
Back Office Support
Front
Office
Data warehouse
Point of Sale
CRM
ERP
Intercon. Billing
Billing
Fraud Mgmt.
E
A
I
Order Management
Revenue
Assurance
Directory
Services
Service Activation
IN
Mediation
Dealer
Commission
Network Mgmt.
Network Element
27
e TOM
28
What is eTOM?
It stands for Enhanced Telecom Operations Map
It is a business process framework i.e. a reference framework or model for
categorizing all the business activities that a service provider will use
It is part of NGOSS initiative
Why is it a business process framework?
Because its aim is to Categorize process elements and business activities so that these can then be
combined in many different ways
Implement end-to-end business process like fulfillment, assurance, billing
which deliver value for the customer and service provider
29
Use of eTOM
Service Providers
Serves as blue print for process direction
Telco Industry standards neutral reference point
Internal process reengineering needs
Partnerships & Alliances
General working agreement with other enterprises
Suppliers
Outlines potential boundaries of Process Solution
Required functions, inputs and outputs that must be supported by process
solution
Tool
Identify redundant business processes & eliminate duplication
Identify gaps
Speed up new process design
30
eTOM Framework
31
Benefits of Using eTOM Framework
32
Makes available a standard structure, terminology & classification for describing
business processes and their constituent building blocks
Supplies foundation for applying enterprise-wide discipline to the development of
business processes
Provides basis for understanding & managing portfolios of IT applications in terms of
business process requirements
Its use enables consistent and high-quality end-to-end process flows creation with
opportunity for cost & performance improvement and for re-use of the existing
processes & systems
Its use across the industry will increase the likelihood that off-the-shelf applications
will be readily integrated into the enterprise at low cost
Matrix Architecture
BTs OneIT enterprise architecture.
33
Definition
34
The Matrix architecture has at its foundation a set of IT platforms. These platforms will,
deliver the IT capabilities required by the BT enterprise to run its business in collaboration
with its partners.
Key Objectives
Accelerate product development cycles, from an average of 18 months to less than six
months.
Enhance the experience BTs customers receive from the company and its services, by
making it much easier to buy and configure their services.
Deliver growing annual cash cost savings reaching an additional 1 billion per year from
2008/09 (compared to 2002/03) by reducing complexity in BTs networks and systems and
streamlining business processes.
35
Matrix Platform Architecture
36
Matrix Equivalence Architecture
Scenarios
If we consider an order for a regulated product,
the service provider (e.g. AOL) would place the
order with BT for the regulated product.
The service provider order would:
1. come into BT via the Collaboration Platform;
2. be managed as a customer order on the
Customer Management Platform;
3. be decomposed into bill of materials on the
Convergent Operations Platform and the
service components fulfilled as appropriate from
the Service Management Platforms;
4. be billed from the Billing & Payments Platform
The BT Retail customer order would:
1. come into BT via the Collaboration Platform;
2. be managed as a Retail customer order on the
Customer Management Platform
3. be decomposed into bill of materials on the
Convergent Operation Platform, non regulated
products would be fulfilled as appropriate by the
Service Management Platforms, however
regulated products would be passed back
through the
Collaboration Platform now as a BT Retail
Service Provider order which would follow
sequence 1-4 as outline in service provider
scenario above;
4. be billed from the Billing & Payments
Platform.
37
The Transformation Journey
38
Matrix Policy Product (Collaboration Platform)
39
Thank You
40
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