Effect of Emotional Intelligence on

Work Motivation level of Corporate

Employees

By: Ankit Bhatnagar

Roll no 11D408

Introduction :Emotional Intelligence

The ability to perceive emotions, to access and generate emotions so as to
assist thought, to understand emotions and emotional meanings, and to
reflectively regulate emotions in ways that promote emotional and
intellectual growth
Salovey & Mayer
The capacity for recognizing our own feelings and those of others, for
motivating ourselves, and for managing emotions well in ourselves and
in our relationships
Daniel Goleman
Your EQ is the level of your ability to understand other people, what
motivates them and how to work cooperatively with them,
Howard Gardner(1975)

Introduction :Emotional Intelligence

Components of Emotional Intelligence at work

Definition

Hallmarks

Self Awareness

The ability to recognize and understand your

moods , emotions and drive as well their effects
on others

Self confidence
Realistic self assessment
Self-deprecating sense of humor

Self Regulation

The ability to control or redirect disruptive

impulses and moods
The tendency to suspend judgment to think
before acting

Trustworthiness and integrity

comfort with ambiguity openness
to change

Motivation

A passion to work for reason that go beyond

money or status
A tendency to pursue goals with energy and
persistence

Strong drive to achieve optimism,

even in the face of failure
Organization commitment

Empathy

The ability to understand the emotional

makeup of others people skill in treating people
according to their emotional reasons

Expertise in building and

retaining talent cross culture
sensitivity service to clients and
customers

Social Skills

Proficiency in managing relationships and

building networks an ability to find common
ground and build rapport

Effectiveness in leading change

persuasiveness expertise in
building and leading teams

Why EQ is important
Research shows that IQ can help you

to be successful to the extent of 20

percent only in life. The rest of 80
percent success depends on your EQ.
Studies have shown that employees

with EQ are more likely to be

successful than those are technical
competent.
Top performer are more productive

and EQ makes them that way

Importance of EQ to Organizations
50 % of work satisfaction is determined by the relationship

a worker has with his boss.

A large hospital reduced turnover of critical Care nurse

form 65 % to 15 % within 18 months of instituting an

emotional intelligent screening assessment.(EQ increase
the productivity)
EQ is a prerequisite for effective leadership across border

like require a high level of self mastery and people skills.

Ability to put yourself into the position of others.

EQ: Psychological dimensions

emotional competency :Tackling emotional upsets,

avoiding emotional exhaustion, high selfesteem, handling

egoism and tactful response to emotional stimuli.
emotional maturity : Self awareness, delaying gratification,

appreciating others point of view, adaptability and

flexibility.
emotional sensitivity : Empathy, improving inter personal

relations, communicability of emotions .which motivate an

individual to recognize truthfully, interpret honestly and
handle tactfully the dynamics of human behavior.

Motivation
Intrinsic:

Motivation comes from inside the person like amount

of effort , belief in self , interest

Extrinsic:

Motivation comes form outside the person like

money , trophies, recognition by others.

Aim
To study the effect of Emotional Intelligence on work

motivation level of Corporate Employees.

Research Objective
To investigate the relationship between the Emotional

Intelligence and Work Motivation

To scale the Emotional Intelligence of high experience

employees.
To scale the work motivation level of high experience

employees.
To analyses the effect of the Internal motivated employees

on their emotional intelligence.

Hypotheses
H1: Emotional intelligence is positively related to the work

Motivation.
H2: Senior management employees have higher emotional

intelligence.
H3: Senior management employees have higher work

Motivation.
H4: Internal motivated employees have higher emotional

intelligence.

Research Methodology
Type of research: Descriptive study

Sample :
The sample includes 105 participants from various

corporate companies.
Age range is from 21 to 62 years
Gender : Male & Female
Qualification : Graduate & Post Graduate
Experience : 0 to 40 years

Questionnaire
The present EQ test measures three psychological

dimensions such as emotional sensitivity,

emotional maturity and emotional competency.
This test has been standardized for professional
managers, businessmen, bureaucrats, artists,
graduate student, and adolescent population. This
EQ test has a test-retest and splithalf reliability of
0.94 and 0.89 respectively and validity of 0.89.
The internal consistency (Cronbachs alpha
coefficient) of the WSDI was .84

Research Methodology
Data Collection
Data from the employees were collected by online
questionnaire under the guidance of the trained psychology
faculty .
It was carried out individually or in small groups during the
regular working hours.
Data Analysis
Analysis would be done on primary data. After data

collection, multiple correlations will be calculated with the

help of SPSS.

Analysis
Question:

22

EQ Dimension
SENSITIVITY

Question
28161722

No. of Situation
5 Situations

MATURITY

4-6-9-11-12-18-21

7 Situations

COMPETENCY

1-3-5-7-10-13-14-15-19-20 10 Situations

TOTAL EQ SCORE

All Questions

22 situations

Analysis

EQ Dimensions

P-90
Extremely
High EQ

P-75
High EQ

P-50
Moderate
EQ

P- 40
Low EQ

P-20
Very Low
EQ

SENSITIVITY
(Range of
score: 25100)

91-100

81-90

56-80

31-55

< 30

MATURITY
(Range of
Score: 35140)

121-140

101-120

81-100

46-80

< 45

COMPETENCY
(Range of
score: 50200)

126-200

96-125

76-95

51-75

< 50

TOTAL EQ
(Range of
score: 110440)

311-440

271-310

201-270

126-200

< 125

Analysis
Question :18
Motivation Dimension

Question

Intrinsic Motivation

4-8-15

Integrated regulation

5-10-18

Identified Regulation

1-7-14

introjected Regulation

6-11-13

External Regulation

2-9-16

Amotivation

3-12-17

Result
H1: Emotional intelligence is positively related to high work
motivation.

Results
bivariate Correlation between the Total EQ and
Motivation

Result
H2: Senior management employees have higher emotional
intelligence.

Result
H3: Senior management employees have higher work
Motivation.

Result
H4: Internal motivated employees have higher emotional
intelligence.

Outcome
Companies

should
have
EQ
training
for
better
work environment and better motivation among employees.

Emotional intelligence (EI) is vital to being an effective and

high-Performing member of any team.

Business

professionals who understand the connection

between emotions and actions and can apply EI skills to
maximize effectiveness have a stand-out advantage in any
organization.

Outcome
Employees with high levels of emotional intelligence will

develop high quality relationships

Higher EQ- Better Problem solving strategies applied at work

place.
Research also has shown that the expression of positive

emotions has a positive effect on groups

Conflicts can be handled with Emotional Intelligence.

Outcome
Motivating oneself
Help in Decision Making
Job satisfaction.
Job performance
Psychological well-being
Locus of control

Q&A

Question & Answers