TRANZUM COURIER SERVICE

INTRODUCTION
Ever since its inception in 1983, TCS Pakistan

has continued to lead, the courier and logistics

service industry in Pakistan through innovation,
pioneering spirit, commitment and passion.
Came as a domestic courier company.
Starting with just 25 shipments.

INTRODUCTION
TCS with its international look now caters South

Asia with over 2000 locations in Pakistan. TCS

Pakistan has also largely helped redefine the very
path and direction for the entire industry to follow.
TCS has wide network of 140 offices
2 dedicated chartered planes including Boeing 737,

187 fully equipped modern satellite-tracked ground

vehicles, 3000 plus couriers and more than 6000
employees.

INTRODUCTION
TCS provides express and logistics services in

the C2C, B2B and B2C segments.

TCS head office building is strategically located
near Hajj Terminal at Karachi airport.
Airport allow efficient movement of Express and
Logistics within Pakistan and Worldwide.

VISION STATEMENT
"TCS will be recognized and respected as professional, innovative,

profitable information, and knowledge based logistics/services

enterprise, with the objective of growing into a regional and global
player, with emphasis on the Middle East, Europe and North America"

MISSION STATEMENT
"The TCS People will however be encouraged to be open to unconventional

ideas and services and recognize new trends at very early stages"

BUSINESS SCOPE
We are catering to the need of delivery of

promises.
A promise to deliver your time define and

sensitive documents safely.

TCS CORE VALUES

Quality
TCS people should direct every effort to deliver

maximum value and satisfaction to our

customers.
Profitability through Efficiency
Efficiency will be the hallmark of TCS people to

optimize profitability and growth.

TCS Core Values(Contd)

Ethics
Nothing unethical shall be practiced

by TCS people in relation to our

customers and the world at large.
Justice
Justice to be the guiding principle
of TCS people.

REGIONS
350 Cities in Pakistan
Network divided into three regions
South Region (Karachi, Quetta, Sukkur,

Hyderabad)
North Region (Lahore, Faisalabad, Multan)
Central Region (Rawalpindi/Islamabad,
Gujranwala, Peshawar)

MARKETING CHANNEL
Off line advertisement

franchise are itself its

marketing channels
delivering to customer value

Distribution Channel
CASH BUSINESS

CORPORATE
BUSINESS

(Through walk in)

(Through Account)

BIKES
LESS THAN 2 KGS

EXPRESS
MORE THAN 2 KGS

OFFICES

OVERLAND
SHIPPING

CARGO

GENERAL COURIER INDUSTRY

FUNCTIONS AND APPLICATIONS

International courier service
Domestic courier express
Overland express
Octara
Intiana
Visatronix

INTERNATIONAL COURIER SERVICE

TCS provide various international documents and

parcel services.
Freight Express
Red Box
Student Express

DOMESTIC COURIER EXPRESS

Mail management service MMS
TCS provides overnight express
Same day delivery
Fragile & Special Handling Express
Holiday Delivery
Out of service area
Economical Red Boxes

Gift delivery
Gourmet cake
Floral bouquets
Sweets
Perfume
Mango Tango

OVERLAND SERVICE
Warehousing and Distribution (W&D).
Fleet Solutions.
Door to door pickup and delivery.
Refrigerated cargo handling service also

available .

Independent business unit

Event management
Publications
Marketing and Corporate service
Government & NGO Sector in Pakistan & UAE

Umrah
Travel

Working Visa
Study Visa
Visit Visa

COMPETITOR AND THEIR

BUSINESSES
General
Courier
Segment
(Express)
1.Leopards
2.OCS
3.TNT

Heavy
Gift Delivery
Equipm
ent
1.OCS
Segmen
t
1.DHL
2.FedEx
3.UPS
4.TNT

LEADING INDICATOR
Technology
Speed/time delivery
Trust
Price consciousness

WHAT DO CUSTOMER WANT

Time delivery
Speed
Reliability
Brand image
Minimum price
Dealing with customers
Flexible payment
Insurance courage
Money back guarantee

Awards and Achievements

Super Brands Award 2008-09

Consumer Choice Award-2010

Brands Icon Award

Awards and Achievements

Brands of the Year Award

ISO 9001:2000 Certification

Earned Goodwill in Canada