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VINABAC

Business Analysis Techniques


ANALYSE NEEDS
Prepared By: Giang Nguyen

Outline
Business Analysis Core Concept Model (BACCM)
What is need?
Introduce Analysing need techniques

Business Analysis Core


Concept Model
Business Analysis
Is the practice of enabling

change in an organizational
context by defining needs and
recommending solutions that
deliver value to
stakeholders

NEEDS
Need is a problem or opportunity to be addressed
Needs

Are had by
Stakeholders

Are contained in
Context

Are implemented through


Changes

Are satisfied by

Quantify
Qualify
Have potential
Value

Solutions

Analyse Need Techniques


Organisation Modeling
o value proposition analysis
o value chain analysis
o organisation diagrams

Business Process Analysis


o
o
o
o

business event analysis


business process modelling
business rules analysis
decision tables and decision trees

Business Change Identification


o Gap analysis

Organisation Modeling
Value Proposition Analysis

Organisation Modeling
Value Chain Analysis

Organisation Modeling
Organisation Diagram

Business Process Analysis


Business Event Analysis

Who is responsible for business response (the process)?


What is the desired outcome?
What is the required time scale to achieve the desired outcome?
What are the alternative scenarios to be explored?

Business Process Analysis


Business Process Modelling

Business Process Analysis


Business Rules Analysis

External Constraints
Legal and Regulatory Constraints

Internal Constraints
Organisational Policies
Operational Procedures

Business Process Analysis


Decision Tables and Decision Trees

Business Change
Identification
GAP analysis
Classify Business Activities
- Existing and Satisfactory
- Existing and not Satisfactory
- Not Exist

Analysing Areas
- Process
- Technology
- People
- Organisation structures

QnA

Business Analyst
Community
of
Vietnam

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