Barriers to

Communication
Roadblocks that de rail the process
Presented by
Anjana Banerjee
Chair Professor
EIILM

Causes
Human physiology
Human psychology
Organizational set up
Environmental hazards
Technical faults
Mechanical disturbances
Symbol differences

Types
Noise interference in the path of

communication
Other Barriers- various ways in which

Communication is misdirected, or rendered

ineffective

Noise
A unique concept in Communication theory
Visual noise
Audio noise
Mental noise
Physical noise
Mechanical noise
Technical noise

Effect of Noise
Communication
Communication
Communication
Communication
Communication

does not take place

loses meaning
is not perceived or heard
is denied
is ignored

Other Barriers
Psychological Barriers- arising from the mind
Semantic Barriers- arising from language
Organizational Barriers- arising from

organizational structure and environment

Socio-cultural Barriers- arising from social,
cultural, gender, age differences

Psychological Barriers
Strong emotions
Perceptions
Attitudes
Ego and status
Past experiences
Expectations

Semantic Barriers
Knowledge of language
Denoted and connoted meanings
Jargon
Pronunciation
Intonation
Deletion and archaism
Changing meanigs

Organizational Barriers
Hierarchy
Status
Information overload
Choice of medium/channel

Socio-cultural Barriers
Social rules
Cultural orientation
Family traditions
Inherited traits
Art and literature

Overcoming Barriers
Be non judgmental & empathetic
Listen & paraphrase
Assume only on the basis of facts
Be balanced & objective
Keep an open mind
Adopt an you attitude
Match verbal & non verbal messages
Communicate according to high & low

cultures
Use concrete language

THANK YOU