COMMUNICATION TYPES

AND ITS IMPORTANCE

GROUP MEMBERS:- MAYANK SINGHAL(058)

SUBHAM SINGH(027)
SIDDHARTH MISHRA(043)
RAHUL GOSAIN(067)
SAURABH SINGH(047)
UMAIR HAMEED(026)

COMMUNICATION
Communication is a process where one sets out to convey a
message to another person through the medium of words,
gestures and / or pictures. The process of conveying the
message is fulfilled only when the person receiving it has
understood the message entirely.

TYPES OF COMMUNICATION
VERBAL
SPEAKING
ORAL

LISTENING

NON
VERBAL
FACIAL EXPESSION
GESTURES
BODY LANGUAGE

WRITING
WRITTEN
READING

PROXIMITY
TOUCH
PERSONAL
APPREANCE
SILENCE

VERBAL COMMUNICATION
The sharing of information between individuals by using
speech.
Individuals working within a business need to effectively
use verbal communication that employs readily understood
spoken words, as well as ensuring that the enunciation,
stress and tone of voice with which the words are
expressed is appropriate.

NON VERBAL COMMUNICATION

Behavior and elements of speech aside from the words
themselves that transmit meaning.
Non-verbal communication includes pitch, speed, tone and
volume of voice, gestures and facial expressions, body
posture, stance, and proximity to the listener, eye
movements and contact, and dress and appearance.

IMPORTANCE OF COMMUNICATION
Communication is the basis for decision making and planning.
It helps in smooth and efficient working of an organisation.
It facilitates co-ordination.
It increases managerial efficiency.

contd:-

 It promotes co-operation and industrial peace.

It motivates employees and increases employee morale

It helps in effective control of the entire operations of the organisation.

It helps to maintain public relations