Professional Documents
Culture Documents
Shadow of Obsolescence:
Threats
Dry cleaning:
Electric utilities:
Dangers of R&D
Marketing shortchanged
Consumer behaviour
EXAMPLES
Railroads limited
themselves to a
particular business
Ignored transportation
business
They let others take
customers away
Cars , trucks , aeroplanes and even
telephone
Hollywood
ford invented
Assembly line production
His goal was mass
production which
resulted in cost reduction