SINGAPORE CHANGI

AIRPORT
AIRPORT WORLD RANK - 1

CHANGI FOUNDATION
TAKES CARE OF THE CSR AND COMMUNITY
RELATIONS
OF
SINGAPORE CHANGI AIRPORT

CORE WORK AREAS

COMMUNITY RELATION
NOISE MANAGEMENT
WASTE MANAGEMENT
WATER MANAGEMENT
ENERGY EFFICIENCY

COMMUNITY RELATION
Student Associated
Programmes :
These Programmes focus upon vivid aspects of Airports
Staff Interaction with the students of Northlight School.

NorthLight School
Secondary school located in Singapore By MOE for
students

with

difficulties

curriculum in the country.

handling

the

mainstream

PROGRAMME
S

Interview Skills Workshop

(specifically for students to make them job ready)

Numeracy Coaching Programme

(For Students identified by their teachers for
special
assistance in Maths )

Youth Passport Programme

( Encourages students to think early interest,
strengths
and different career options available
in the airport )

 Reading Programme
(Encourages CAG employees to visit school to read with
students
each week and increase their literacy )

Saturday Night Lights

( A Combined Soccer game for Student and Airport Staff )

Collection Drive For Life Shop

(Company Wide Donation Drive For the School
Students )

CHANGI Foundation also supports

following charity Organisations :
Assumption Pathway School
CARE Singapore
Institute of Technical Education
Life Community Services Society
METTA School
REACH Community Services
Singapore Press Holdings
Students Care Service

the

NOISE MANAGEMENT
Regular
Inspections
AirportTo
Flagup
Abnormal Noise Activity

At
Any

Feedback From Local Residents

Process In Place For Reporting,
And Responding To Noise
Complaints.

Waste Management

Creatively designed Recycling B

 Drywall partitions used for office

refurbishments to cut down on waste
generation.
Recycle Material / Concrete usage :
Rehabilitate the taxiway
pavements,
Construct roadways, pavements,
drains and kerbs.

WATER MANAGEMENT
Harvesting of the storm water
Use of harvested water to irrigate
plants and landscape.

 Flow rate regulators for wash

basins.
Taps with water saving devices
such as on-off sensors.
Low-flush toilets with NEWater
being used for flushing.
Educating Local Residents to
use water efficient fittings in
their premises.

 Use of NEWater ( Recycled /

Reverse Osmosis Water)in place

of Potable water for :
Irrigation of plants
Sanitation
Cooling purposes
Fire-fighting -

ENERGY EFFICIENCY
Utilising Sun for natural light
Utilising double-glazed glass
windows, and solar shading devices.
Shutting down escalators and
travellators during off-peak hours
Switching off Peripheral lighting
during Day time.
Replacement of lighting with ecofriendly light tubes

MUNICH AIRPORT
AIRPORT WORLD RANK - 3

FLUGHAFEN MNCHEN GMBH

(FMG)
TAKES CARE OF THE CSR AND COMMUNITY RELATIONS
OF
MUNICH AIRPORT

CORE WORK AREAS

Community & Social Responsibility

Sponsorships

Voluntary work and Volunteers Market

Regional Growth Partnerships

Environmental Protection

Climate

Nature Protection & Ecology

Environmental Research Programme

Water Management

Community & Social

Sport Sponsorships :
Responsibility
Braces Young People by supporting 80
sports clubs in the area influenced by
Munich Airport.
Supports new clubs , demonstrating
commitment to promote young athletes.

 Educational sponsorships :
FMG Financially supports two
Universities.
FMGs provides a course book for each
visitor to the Kids University and
helps keep course fees low in the
long-term.

 Cultural Sponsorships
Distributing
tickets

Theatre

provided

and

by

Concert

clubs

and

organizers to Less Income People.

Sponsored

five

of

nine

sculptures

created as part of a wood-sculpture

symposium in Wartenberg.

 Social Sponsorships
Supports charitable organization aspiring
to

help

young

people

with

physical

disabilities / learning difficulties.

Extends Aid to disadvantaged young
people to become integrated in the
labour
support.

market

and

gain

individual

VOLUNTARY WORK &

VOLUNTEERS MARKET

MA Staff volunteer their time to help those

affected by unexpected life events or a
natural disaster.

Munich Airport actively supports voluntary

initiatives in part by making its networks
and connections available to employees.

 Started Volunteers Market project

to let the MA staff to :
Know about various forms of
volunteering on a special day on the
airport campus
Know about the Associations in the
region
Make contact with FMG sponsoring
partners.

REGIONAL GROWTH
PARTNERSHIPS
Munich Airport nurtures relationship with
many companies in its surrounding region.
(ex : Trades and Artisan businesses, Growers of
agricultural produce)

Regional Liaison Office

Forwards the FMGs message into the
region and reports the needs and wishes
of the neighbours back to the airport.

 The Communities Council

Fosters productive dialogue by providing the
airport and its local communities with a forum
for information sharing and communication.

Acts as a
Mouthpiece for the region
Voicing local concerns
Offering recommendations and suggestions
Helping to achieve consensus on solutions to
problems.

ENVIRONMENTAL
PROTECTION
CLIMATE
CO2 Reduction Programme :
MA generates approximately half of its
energy requirement by means of
EFFICIENT COGENERATION of heat and
power (CHP).

Introduction of buses with very low noise

and pollution emissions qualifying for
Blue Angel , CO-label.

 The paintwork is free of lead,

chromium and cadmium
compounds.
Lighting optimization program
Commissioning of the pilot plant
for pre-conditioned air for groundbased air conditioning of aircraft in
the handling positions

 Green it :
Printers that use less energy
Produce less waste than
comparable devices
LED lighting :
Exchange of Traditional apronand outdoor lighting to modern
LED technology.
Worlds first large commercial
airport to changeover all of its
apron lighting to LED lighting.

Nature Protection & Ecology

COMPENSATORY MITIGATION INITIATIVES

The FMG currently maintains 353

hectares of sites with ecological
compensatory mitigation
ECOPOOL

Environmental Land Project (ECOPOOL )

117

hectares

of

sites

reserved

as

compensatory mitigation measures for future

construction projects.

 PROTECTING THREATENED SPECIES

To prevent Bird Strike
The creation of low-maintenance dry
grassland areas
Biotope management initiatives

PROTECTING NATURAL DIVERSITY

Growth of protected plant species In the
airports compensatory mitigation sites, ditches
and watercourses

Environmental Research
Programmes
Bio Monitoring
Establish the current levels of
contaminants at the airport and in the
surrounding region
Transparently communicate information to
the residents of the area.

Honey Monitoring :
To keep a check on the quality of honey

affected by air pollution in the airport

area

Water Management
DEICER RECYCLING
Waste water mechanically and
chemically cleaned distilled and
then converted back to Deicer .

GROUNDWATER ( NON DRINKABLE

WATER )

USED FOR PLANT COOLING

 WASTE AVOIDANCE, RECYCLING

AND DISPOSAL
The airport premises has six waste
collection points for sorting , processing
and disposal.
Four-segment waste bins in office
buildings to encourage staff to separate
Paper
Mixed recoverables
Organic waste
Residual waste

LONDON HEATHROW
AIRPORT
AIRPORT WORLD RANK - 8

CORE WORK AREAS

COMMUNITY
Support for Charity
Community Fund
Community Schemes
Community Meetings
Community Investment
Heathrow Schools

Volunteering Programme
Heathrow Meet The Buyers

Event

ENVIRONMENT

Climate Change

Noise

Energy & Water

Waste

COMMUNITY
WORK
SUPPORT FOR CHARITY
Charity Partnership
Joined forces with Oxfam to help 15 million
people in 94 countries. From accessing vital
clean water to ensuring children get to school,
and giving farmers the support they need to
provide for their families.

 Heathrow Community
Fund
Makes donations to community projects local to
the airport.
Focuses on projects linked to :
Education
Youth development
Environment
Employment
Skills development

 Communities For Youth

Grants of up to 25,000 to support young people in

their development in both education and skills
development.

Communities for Tomorrow

Grants of up to 25,000 for projects that help

protect the environment or encourage sustainable
development and eco education. The programme is
funded by aircraft noise fines.

Communities Together

Grants of up to 2,500 for a wider range of smaller

community focussed projects. This programme is
funded in part by donations from passengers at
Heathrow.

 Passenger collections
There are coin collectors situated around
Heathrows terminals for donations of spare
currency and this money also goes towards
our Charity of the Year and to the Heathrow
Community Fund.

Matched funding
Heathrow actively supports employees in
their fundraising efforts. Financial support is
made to employees engaged in their own
charitable fundraising.

COMMUNITY FUND
Invites

grant

organisations

applications
looking

for

from
small

amounts of funding to support projects

that draw communities closer together

Funding

can

support

all

sorts

of

community activities from gardening

to sports or the arts

COMMUNITY SCHEMES
Residential Day Noise Insulation

Scheme
Scheme provides acoustic insulation to Residential
buildings near to the airport within a defined boundary.

Night Noise Insulation Scheme

Domestic insulation scheme designed to protect nearby
residents, regularly exposed to noise from night flights,
within a defined boundary.

 Community Buildings Noise Insulation Scheme

Buildings

such

as

hospitals,

schools,

nursing

homes,

nurseries, libraries and community halls within the eligible

area may qualify for help with insulation.

Vortex Protection Scheme

This scheme enables repairs to eligible homes, schools,

churches or hospitals which suffer roof damage due to vortex
strikes.

Home Relocation Assistance Scheme

Homeowners within a defined area may qualify for financial

assistance with the costs of moving away from areas with
high levels of aircraft noise.

COMMUNITY MEETINGS

Heathrow Airport Consultative Commit

An independent committee which includes
Representatives of airport users,
Local authorities
Airlines
NATS

Other bodies concerned with the local area

Meetings by HACC for Residents

Association

Representatives

and

Councillors from the villages and

wards bordering Heathrow.

COMMUNITY INVESTMENT
Supports the economic prosperity of the
communities surrounding the airport
Supports skills development to reduce local
unemployment
Informs of high quality careers at Heathrow
to young people
Engages with local schools, colleges and
universities

HEATHROW SCHOOLS VOLUNTEERING PROGRAM

The Heathrow Primary School
Construction Challenge
Shares its social benefits with those affected
by the environmental Dis-benefits form the
airport operations.

Volunteers in partnership with educational

experts to provide enjoyable way for young
people to :
Explore and develop their enterprise
Inter-personal and communications skills
Encouraging team working

 HEATHROW MEET THE BUYERS

EVENT
Helps Small / Medium-sized businesses
meet and win business from large
organisations operating at or close to
Heathrow
Includes :
Heathrow's owners
Heathrow Airport Limited
Other airport companies
Public bodies such as local
authorities, universities and
hospitals.

ENVIRONMEN
CLIMATE CHANGE
T Heathrow's Car Share scheme
Airport Staff commute together helping
reduce cost, carbon and congestion

FreshWater Watch
Projects that aims to involve people in a
programme

to

safeguard

the

supply

of

freshwater for future generations

The Crane Valley Partnership

Works to support the biodiversity of the River
Crane and improve access to the river corridor
area for recreation purposes.

 THE HEATHROW POD

The Personal Rapid Transport system
Developed to provide transport between the
business car parks and Terminals
Is quicker, easier, cleaner than the existing bus
transfer system
Capable of transporting 500,000 passengers
every year

 Clean Vehicles Partnership

( Heathrow Company vehicles )

Cutting mileage or hours driven

Improving vehicle fuel economy
Introducing cleaner, low emission vehicles
Free consultancy advice to identify and

implement emission reduction

opportunities
Emissions monitoring tools
Seminars and workshops to promote

information sharing and networking.

 Vehicle Emissions
All buses at Heathrow must now comply with
the latest EU vehicle engine standard
Switching to fewer bus companies and
cutting the number of vehicles at the airport

NOISE MANAGEMENT
Deliver

and

inEffective

engage

communities

Noise

Insulation

Schemes every year.

Engagement of 1003 Households in
relation to noise insulation schemes
Formation

of

Noise

Complaint

Grievances Handling Cell

ENERGY & WATER

Saving Water in Toilets
Trialling different flow settings for
taps and toilet flushes to get the
optimal flow volume.
Waterless technology to existing
urinals at the Airport

Reducing electricity from

escalators
Retrofitting run-on-demand
technology to the Escalators and

 Mayfield Farm
Leading edge innovative reedbed treatment plant
Designed and built to treat de-icer coming from the
airport.
The water containing de-icer coming from the airfield
is sent to a set of reedbeds
Naturally occurring bacteria breaks down the glycol in
the de-icer, leaving clean water

Waste Management
Waste Segregation In
Terminals
Employ staff to manually sort waste streams
Later converted by anaerobic digestion into
soil

conditioner

which

is

used

for

landscaping at the airport.

Trialling signage for passengers and staff to
increase awareness and understanding of
what waste should be deposited in each bin.

 Use of innovative Turnstile

material recovery facility to analyse
our waste streams
Sorts through up to one tonne of waste
Can recover up to 10 different waste
streams

AMSTERDAM SCHIPHOL
AIRPORT
AIRPORT WORLD RANK - 9

SCHIPHOL GROUP
TAKES CARE OF THE CSR AND COMMUNITY
RELATIONS
OF
AMSTERDAM SCHIPHOL AIRPORT

CORE WORK AREAS

Sustainable Employment
Commodity Shortages
Environmentally Friendly
Aviation
Accessibility And Air Quality
Community And Noise

SUSTAINABLE EMPLOYMENT
SCHIPHOL AVIATION COLLEGE
(Joint venture between KLM, the Amsterdam
Regional Training Centre (ROC) and Schiphol Group)

Combines the strengths of

Aviation-related businesses,
Vocational training
Government bodies
in the region and enhances the job
market at Schiphol.

COMMODITY SHORTAGES
All of the waste produced at
Airport follow a separate
waste disposal path.
The possible waste is
recycled or used to produce
bio gas.

ENVIRONMENTALLY FRIENDLY
AVIATION
Reduced

energy

consumption

by

Smart on and off switches for lighting

and air conditioning.
Schiphol has 8 locations with heat
cold storage, and has a field with
3,000 m2 solar panels.
Use of energy efficient LED lighting.

ACCESSIBILITY AND AIR QUALITY

Has a fleet of 167 electrically powered Teslas
into service
Boasts the largest fleet of electrically
powered taxis
35 electrically powered passenger buses
Aircraft stands equipped with 400 Hz systems
that can supply aircraft with Fixed Electrical
Ground Power
It eliminates the need for kerosene engines
or diesel generators.

COMMUNITY AND NOISE

Omgevingsraad Schiphol.
Meeting of Partners and local residents ensure
the balance of

Growth of air traffic at Schiphol

The quality of Life

The Local Community Contact Centre

Supplies homeowners in the vicinity of the
airport with information on aircraft noise and
air traffic.

 Organize Schiphol Neighbour

Days
Organises Schiphol behind the scenes
tour for those interested in the goings
on behind the scenes.
provides

schools

with

education

materials to show and teach about

what goes on at the airport.