Consumer Laws

Consumer Protection Act 2007

Consumer Protection Act 2007

The main elements of the Consumer Protection Act 2007 are:
This Act identifies offences by sellers;
False or misleading advertising of goods and services.
False or misleading prices of goods.
False of misleading notices or signs.

Director of Consumer Affairs

This body was set up under the Consumer Information
Act to protect consumers.
Its main functions are;
Ensure consumer Legislation is operating effectively.
Inform consumers of their rights e.g. Leaflets etc
Investigate complaints of false advertising.
Advise the Government on consumer issues.

Director of Consumer Affairs

Director of Consumers Affairs has the power to;
Order false of misleading advertisement to be changed or
taken down.
Prosecute sellers over false or misleading claims.

National Consumer Agency

The main functions of the national consumer agency (NCA) are to:

Promote and protect the interests and welfare of consumers

Enforce the relevant consumer law
Encourage compliance with the relevant law
Investigate suspected offences under any of the relevant laws
Refer cases to the Director of Public Prosecutions where appropriate

Recap
Outline the main element of the Consumer Protection Act
2007?
Describe the role of the Director of Consumer affairs and
National Consumer Agency?
Can you remember the Elements of the Sale of Goods and
Supply of Services Act 1980?