PERFORMANCE

COACHING

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Araullo University
May 18 - 20, 2011

Participants
Introduction
Name, Role in the Organization, # of
Years in AU
Origin of my name and what I like
about my name

Program Overview
Training Goals:
Display mindset and skills needed to
perform your function as first line
coaches to the teachers
Display more confidence in your
approach in giving feedback and
conducting coaching sessions

Program Overview
Specific Objectives:
Explain the role and importance of coaching in Performance
Management
Describe the difference between Performer-centered and
Coach-centered coaching
Understand and explain reasons for poor performance
Explain the different coaching models and be able to
appropriately choose what model to use given a particular
situation
Demonstrate effective feed-backing, listening and
questioning skills
Demonstrate how a problem is translated into a motivating
outcome in any conversation using the GROW model

What are YOUR

Expectations?
Name one thing you want to take
home from this 3-day program.
What are your hopes for this
training?
What are your concerns regarding
this training and its implementation?

Coaching
A word of
encouragement
during a failure is
worth more than an
hour of praise
after success.
-Anonymous

Rationale
Learning to be a coach is one of the
most effective ways to become an
excellent teaching and leadership
practitioner yourself
Coaching is personalised learning
at its height
Enables people to challenge
limiting beliefs safely
Developing leadership capacity:
growing tomorrows school leaders

Activity 1 What is Coaching?

Think of a special person in your childhood
or career, someone who helped you
develop. Then ask yourself the following
questions
What did they do?
What qualities and behaviours did they
display?
How did you feel as a result?

Is this common?
They:

I felt:

treated me as an equal
listened to my point of view
believed that I could
challenged me
were fun and enthusiastic
showed trust and respect
gave me time and full
attention

special
valued
confident
safe and cared for
supported
self-belief

Coaching is not about:

Giving answers or advice
Making judgements
Offering counselling
Creating dependency
Imposing agendas or initiatives
Confirming long-held prejudices

Coaching Is NOT
An opportunity to correct someones
behaviors or actions
Directing someone to do something
to meet the goals
Being the expert or supervisor who
has all the answers
About trying to address personal
issues

As a general principle, it is not the role

of the coach to provide answers or
give advice. A core purpose of
coaching is to support the
development of the thinking and
learning processes of the
professional learner.

Coaching is Cultivation
Peter Senge asks organizations to operate
like gardens rather than like machines.
We need to move to a gardening
model: cultivate and grow people rather
than fix them.
Coaching is the gardening tool to cultivate
skills.
"A man sooner or later discovers that he is
the master-gardener of his soul, the director
of his life.

Coaching Is . . .
A means of learning and
development
Guiding someone to meet his/her
goals
Mutual sharing of experiences and
opinions to create agreed upon
outcomes
Inspiring and supporting others

Coaching is about:
Coaching is a leadership approach that can be used
flexibly to meet the needs of individuals and groups.
The coach should focus on the goals of the individual
and/or the school and use sensitive questioning to
establish an agreed action plan.
The process is based on the three core skills of deep
listening, precise questioning and promoting action.
Coaching fits best in a school culture that is
predicated on shared leadership rather than a
command and control, hierarchical structure.

What is Coaching?
Coaching is a set of skills for managing
performance to deliver results
Coaching is an approach to management
how one carries out the role of being a
manager
It is a goal focused conversation
The coach always has this question in his
mind:
How is this discussion helping this
person achieve his/her goal?

What is a Coach?
A coach is someone who supports, explains,
demonstrates and guides others via
encouragement and asking questions.
Creates the capacity for continuous
improvement, development and success
through supporting people and organisations to
make best use of their knowledge, insight,
vision, creativity, sensibility, and vast ability to
learn and develop
Centred on goals
Non-directive, does not impose solutions or
opinions

Coaching is...
Helping someone expand and apply skills,
knowledge and abilities, by
Teaching
Motivating
Listening
Encouraging
Setting Goals

Definitions: Coaching,
Counseling, Mentoring, &
Training
Coaching focuses on improving skills.
can address issues of know how, know when,
know why, motivation, time, distraction, priorities,
support.

Counseling is coaching that focuses on

peace of mind.
Mentoring is coaching about career and
relationships with people and the
organization.
Training is skill building from the ground up.

Benefits of Coaching
Coaching enables people to discover their
strengths, to concentrate on areas for
development and to learn from their
mistakes.
It motivates them to move forward in
their role, and to take responsibility for
their goals and actions.
It discourages the command and control
method of management

Benefits of Coaching
Coaching skills can also be used to
introduce a more collaborative
approach to:
appraisals;
performance management;
meetings and group discussions.

Benefits of Coaching
Increased confidence and self-awareness;
Enhanced emotional intelligence;
Effective resolution to issues and challenges;
Professional/personal growth and career
advancement;
Better decision-making and clarity around goals;
Improved time and stress management; and
Enhanced interpersonal (verbal and non-verbal)
communication skills

Group Activity 2
PEN COCs Next Top Coach
What are the KASH of the PEN COC
Coach?

Knowledge
Attitude
Skills
Habits

Characteristics of a
Coach
Inspiring
Energizing
Facilitating
Performance centered
Focus on Learning
Develops Individuals

A Great Coach is . . .
Evolutionary elder
The coach has more experience and know
how than the person being coached.
Coach can be a sounding board for ideas.

Partner
Coach benefits when the person being
coached achieves.

Champion
Coach leads the supporting cheers.

The Habits, Qualities, Attributes

and Traits of a Good Coach
Guide
Coach shows the person being coached the
right steps to take, which pitfalls to avoid.

Reality checker
Coach helps person being coached evaluate
progress towards goals.

Visionary
Coach (and person being coached) envision
what success would look like.

The Habits, Qualities, Attributes

and Traits of a Good Coach
Director
Coach directs person being coached as to
what actions to take. Uses phrases like try
this

Radar
Coach often can see & understand what the
person being coached cannot.

Beacon
Coach can sometimes sound an early warning.

Coaching Mindset
Believe in Potential
Be Unattached
Dont Know and Dont Fix It
Keep It Light and Fun
Stay Curious
Trust Your Gut
Build Awareness Before Action

Coaching Actions
Mirror
Listen
Create Space
Validate
Ask
Feedback
Celebrate

Ten Roles of a Coach

Resource Provider
Data Coach
Curriculum Specialist
Instructional Specialist
Mentor

Classroom Supporter
Learning Facilitator
School Leader
Catalyst for Change
Learner