Professional Documents
Culture Documents
Integrated Management Systems
Integrated Management Systems
Author:
Dr Rhys Rowland-Jones
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Session Plan
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MANAGEMENT SYSTEM
Policy
Planning
Implementation and Operation
Performance Assessment
Improvement
Management Review
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Environmental Management
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External
factors
Flowchart of
a generic
management
system
Initial and
periodic
status
review
Policy
Audit
Organising
Planning
and
implementin
g
Measuring
performanc
e
Information
link
CONTROL
LINK
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Continual
Continualimprovement
improvementof
ofthe
thequality
qualitymanagement
management system
system
Customers
(and other
interested
parties)
Customers
(and other
interested
parties)
Management
responsibility
Measurement,
analysis and
improvement
Resource
management
Satisfaction
Requirements
Input
Key:
Value adding activity
information flow
Product
realisation
Product
Output
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Source: BS EN ISO
9001:2000
QUALITY MANUAL
PROCESS DOCUMENTS
AND PROCEDURES
Detailed instructions
on how to carry out
specific tasks
INSTRUCTIONS
Quality
records
FORMS
Design
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IT Support
Installation
Training
Reviews
organization and
Personnel
Audits
Regulations Register
Records
Operational Control
organization and
Personnel
Management
Manual
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Understanding your
business
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Conclusions
Integration of management systems is an
organizationally specific proposal.
Necessary to achieve understanding of key business
process.
ISO has recognised wishes for integration in
management system design.
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