EVENT HANDLING

AND
CROWD SETTING
TELKOMSEL LTE Project 2015

Event Handling
We must prepare any step to handling every event. There are :
1.
2.
3.
4.

Prepare Capacity Monitoring (Capmon event)

Make sure actual performance (KPI)
Make sure that capacity is safe from hardware problem
Action any problem that impact with performance
Example :
- Escalation Packet Loss
- Alarm HW
- Audit Adjx
- Upgrade Capacity

TELKOMSEL
LTE Project 2016
2015
Telkomsel

Event Handling
Capacity Monitoring

Legian Beach
Festival

TELKOMSEL
LTE Project 2016
2015
Telkomsel

Event Handling
PERFORMANCE

2G

TELKOMSEL
LTE Project 2016
2015
Telkomsel

Event Handling
3G

TELKOMSEL
LTE Project 2016
2015
Telkomsel

Event Handling
4G

TELKOMSEL
LTE Project 2016
2015
Telkomsel

Event Handling
Capacity
2G

3G

3G

4G

TELKOMSEL
LTE Project 2016
2015
Telkomsel

Event Handling
Action

TELKOMSEL
LTE Project 2016
2015
Telkomsel

Crowd Setting
The objective of crowd setting , to guarantee users in crowd condition still get good user experience
Steps :
1. Make sure actual performance (KPI)
2. Preparation DB Crowd
3. Action DB :
Disable Feature and recommissioning LCG
Modify Parameter power congestion
Push voice to 2G
Limitation HSUPA user
Reduce CPICH

TELKOMSEL
LTE Project 2016
2015
Telkomsel

Crowd Setting
Disable Feature and recommissioning LCG

TELKOMSEL
LTE Project 2016
2015
Telkomsel

Crowd Setting
Modify Parameter power congestion

TELKOMSEL
LTE Project 2016
2015
Telkomsel

Crowd Setting
Push voice to 2G

TELKOMSEL
LTE Project 2016
2015
Telkomsel

Crowd Setting
Limitation HSUPA user

TELKOMSEL
LTE Project 2016
2015
Telkomsel

Crowd Setting
Reduce CPICH

TELKOMSEL
LTE Project 2016
2015
Telkomsel

Legian Beach
Festival
Customer Experience Preparation Test

Action Activity
Speedtest
3G

DL: 19.29
Mbps
UL: 4.92 Mbps
4G

DL: 11.98
Mbps
UL: 19.00
Mbps

TELKOMSEL
LTE Project 2016
2015
Telkomsel

Audit Antena
Crowd setting
Upgrade trx
Audit Adjx
Voice Push to 2G

6. Network Productivity
Productivity increment 4G Cluster Legian Beach Festival

Activity
Network Monitoring
- Live Performance monitoring report, improvement and event mode
parameter

Excellent Customer
Experience

Speedtest
3G
DL: 8.54 Mbps
UL: 1.75 Mbps

4G
DL: 20.69 Mbps
UL: 15.68 Mbps
Productivity increment 3G Cluster Sanur Legian Beach Festival
Productivity increment 2G Cluster Legian Beach Festival Festival

TELKOMSEL
LTE Project 2016
2015
Telkomsel

Thank You

TELKOMSEL LTE Project 2015