CORE COMPETENCY 2: ENGAGE

DIVERSITY AND DIFFERENCE IN

PRACTICE

BY Hannah Stockton
1/23/17

PRACTICE BEHAVIOR 2.1: APPLY AND COMMUNICATE

UNDERSTANDING OF THE IMPORTANCE OF DIVERSITY
AND DIFFERENCE IN SHAPING LIFE EXPERIENCES IN
PRACTICE AT THE MICRO, MEZZO, AND MACRO LEVELS
Communicate effectively with elite community members/DSS workers
Understand roles of social workers practicing at different levels
Face to face
Over phone
Communicate effectively and respectively with diverse families
Observe case review sessions at DSS
Family members participated
Be willing to work with diverse clients once I am assigned cases
Push biases and stereotypes aside
Show and convey understanding

PRACTICE BEHAVIOR 2.2: PRESENT THEMSELVES

AS LEARNERS AND ENGAGE CLIENTS AND
CONSTITUENCIES AS EXPERTS OF THEIR OWN
EXPERIENCE
Value silence at court review sessions and during client interviews
Empathetic listening; let them tell their situation
Let client tell their story
Listen intently to supervisor
Not be afraid to ask questions at case review sessions
Practice social work skills

PRACTICE BEHAVIOR 2.3: APPLY SELF-AWARENESS

AND SELF-REGULATION TO MANAGE THE
INFLUENCE OF PERSONAL BIASES AND VALUES IN
WORKING WITH DIVERSE CLIENTS AND
CONSTITUENCIES
Gain self-awareness through reflection
Reflect on action motives
Reflect on biases and challenge self to rid them
Challenge self = confidence
Have confidence = self-regulation
Biases may cause service ineffectiveness
Learn to not be biased in who I would rather consult with
Being unbiased when conducting research
Have unbiased project research questions
No discreditable questions
No ambiguous questions