Historical background of OD
A
HISTORY
Acade my
" ProfessHistory of OD
(1) T-group
‘ (2) Survey Feedback Technology
Four major stems of onc} Retlonivesearch
(4) Productivity & Quality of work life
(1) T-Group (Laboratory Training) - participants learn from
their own actions and the group’s evolving dynamics
(2) Developing reliable questionnaires, collecting data from
personnel, analyzing it for trends, and feeding the results back
to everyone for action planning
(3) Diagnosing, taking action, re-diagnosing and taking new
action
4) Integrate social requirements of employees with technical
ents needed to do work in provided environment.
‘Academy of Management &
Professional Develepment °Revolutionary Values & Beliefs of OD
IW Organic systems (mutual confidence & trust) rather than mechanical
systems (authority-obedience) Warren Bennis
BB Basic units of change are groups, not individuals .. kichard seckhard
IB Avzy from resisting and fearing individual differences towards accepting
and utilizing them - Robert Tannenbaum
‘Trust and respect for individual
Open communication
Radical departure from Decentralized decision making
accepted values and
beliefs of 1960's Collaboration and cooperation
Appropriate use of powers
Authentic interpersonal relationships
[Academy of Management &
Trefeetional Bevlepment 10HISTORY OF ORGAN
P.
LABORATORY TRAINING
SURVEY RESEARCH FEEDBACK
ACTION RESEARCH
PRODUCTIVITY QUALITY OF WORK LIFE >
ATION
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Lette ker ti]Laboratory Training Background
QLaboratory taining began in 1946, when Kurt Levin was
asked for help in research on training community leaders
QA workshop was developed and the community leaders were
brought together
QAt the end of each session the researchers discussed the
behaviors they had observed
UThus the first T-group was formed in which people reacted to
data about their own behavior
‘Academy of Management &
Wrofessional DevelopmentHistory of OD
+ Kurt Lewin (1898-1947) is
widely recognized as the
founding father of OD,
although he died before
the concept became
current in the mid-1950s_
* From Lewin came the
ideas of group dynamics
and action research which
underpin the basic OD
process 9 ae | as
providing its collaborative
consultant/client ethos.Irew two conclusion about this first
T- group experiment
> Feedback about group interaction was a rich learning
experience
>The process of “group building” had potential for
learning that could be transferred to “back home”
situations
Applying T-group techniques to organizations
gradually became known as team buildingAction Research and Survey Feedback
Background
QThe action research contribution began in 1940
Q The research needed to be closely linked to the actions
4A collaborative effort was made, to collect the
organizational data
QTo analyze the cause of the problem and then to device
and implement a solution
Further data was collected to asses the resultsParticipative Management Background
OParticipative management is a means of getting
employees involved in planning and managing change
Four types of management systems
4 Exploitative authoritative system
a Benevolent authoritative systems
Consultative systems
O Participative group
‘Academy of Management &
Trofersonsl Dewlepment. 15» Job search
Packaging
Responsiveness
» Job retention
Performance of job duties
Getting along with others
Positive attitude about work
Personal philosophyProductivity and quality of work life
background
u The contribution of QWL can be explained in two
phases
Q This phase was developed in Europe in 1950 based on
the research of Eric Trist.
a This program involved developing a work design
which aimed at better integrating technology and
people
OQ Participation by unions and management in the work
design
u The distinguishing characteristics of this program was
developing self managing groupsa The second phase of QWL continues under the banner
of employee involyement
a Employee contribution helps in running the
organization so that it can be more flexible, productive
and competitive
Academy of Nanagement &
Prafeccional Devslepment 1Second-Generation OD
@ Organization Transformation
@ Organizational Culture
@ Learning Organization
@ Total Quality Management
@ Visioning and Future Search
@ Business Process Reengineering
r @ Quality of Work Life