Maintenance Roles

Sets of behaviors that help a group develop

and maintain cohesion, commitment, and
positive working relations.
 Integrated Fun with Group
Existence
Intervening in the groups process in order to
reduce tension by encouraging the group to
relax, laugh, and enjoy each others company.
Humor facilitates communication, builds
relationship, reduces stress, provides
perspective, and promotes attending and
energizes.

S.M. Sultanoff(1993).

According to psychotherapist and

business consultant.
Members who undertake
maintenance leadership roles.
Supporters
Interpreters
Harmonizers
Mediators
Tension Relievers
Itencourages in the group. When another
member contribute to the group,
supporters show appreciation through
their non-verbal or verbal behavior.

Supporters
INTERPRETERS
A familiar with the differences in the social,
cultural, and gender orientation of group
members and use this knowledge to help
group members to understand each other.
Harmonizers
Intervene in the group discussion when
conflict is threatening to harm
group cohesiveness or the
relationship between specific group
members.
MEDIATORS
Neutral and impartial arbiters who
guide the discussion so that members
who have conflicting ideas find a
mutually acceptable resolution.
Tension relievers
Recognizes when group members are stress
or tired and then intervene to relieve the
stress or reenergizes the group usually
through humor.