DEVELOPING YOUR

BUSINESS ETIQUETTE
Basic
Rules of
Office
conduct
Or
How To
Survive In
The Work
Place
 PRESENTATION
OVERVIEW
Developing
your
Business
Original meaning
Definition
etiquette
Importance of
etiquette
Interview etiquette
Cubicle etiquette
'Casual dress' etiquette
Handshake etiquette
Business phone
etiquette
Business letter
etiquette
Business dining
Business Etiquette
etiquette
usiness Etiquette
 When I think of
etiquette, I think of
 When I think of
etiquette, I think of
 When I think of
etiquette, I think of
 When I think of
etiquette, I think of
 When I think of
etiquette, I think of
 Etiquette A
Ticket

Original meaning:
A ticket proving that the
holder knew the rules
required for admittance
behind closed doors

Life is more pleasurable

and easier when we know
what to expect from other
people, what they expect
of us, and how to respond
in an appropriate way
Business Etiquette
 Etiquette

Definition
Expected behaviors
Individual action and treating co-work
Employer creates a
pleasant work
environment for everyone

Business Etiquette
 IMPORTANCE OF
ETIQUETTE

Etiquette determining the success

or failure of a business.
Etiquette is a way a person
present himself to others,
Good etiquette reflects good
impression

Business Etiquette
Interview Etiquette
First etiquette in business is interview etiquette
Arrive early (5-15 minutes).
Be courteous to the receptionist or assistant
Use good posture.
Avoid. using first names, unless the interviewer is
familiar.
Listen carefully and learn. Smile and be yourself.
Relate your qualifications and your desire to do a
good job.
Do not initiate discussion about salary or benefits.

Business Etiquette
Cubicle etiquette
Dont prairie dog.
Grant your neighbors private time
Dont chime in to
conversations you hear over
the wall.
Keep lunch in the kitchen.

Business Etiquette
SUAL DRESS ETIQUETTE

Business Etiquette
Handshake etiquette

Business Etiquette
ss phone etique
Formal Greeting
Answer
Hold the call
Unpleasant
Handle
Noiseless headset

Business Etiquette
Business Etiquette
ss meeting etiq
Arrival
Agenda
Be Prepared
Breaks
Speaking
Listen
Nervous Habits
Cell Phones and Laptops
Encourage participants

Business Etiquette
NLINE ETIQUETTE
Avoid personal attack
Stay focused on the
original topics
Never assume privacy
dont waste other time
with confusing or
incomplete messages

Business Etiquette
Date:
Jun 1st - Jun
7th