HOUSEKEEPING

INTRODUCTION
Housekeeping is an operational department in a
hotel, which is responsible for cleanliness,
maintenance, aesthetic upkeep of rooms, public
areas and the surroundings.

Sub- departments of housekeeping

Control desk
Laundry
Linen room
Horticulture
HOUSEKEEPING DEPARTMENT
HIERARCHY
GUEST ROOM TYPES
SINGLE ROOM TWIN
ROOM

KING ROOM SUITE ROOM

ROOM CLEANING PROCEDURES

Enter the guest room

Prepare to clean the room

Clean the guestroom

Replenish guestroom supplies

Make the bed

Clean the bathroom

Conclude work in the guestroom

Chemical used in
housekeeping
R1 BATHROOM CLEANER CUM SANITISER
R2 ALL PURPOSE CLEANER

R3 GLASS CLEANER

R4 FURNITURE POLISH/MAINTENER

R5 AIR FRESHNER

R6 TOILET BOWL CLEANER

R7 OIL AND GREASE STAIN REMOVER FROM FLOOR

R9 HARD STAIN REMOVAL FROM BATHROOM WALL

AND TILES
TR 101- CARPET SHAMPOO

TR 103 CARPET SPOTTER

Type of cleaning
equipments
Manual Mechanical
Equipments
Equipments Vacuum Cleaners
Brushes Scrubbing & Polishing
Brooms Machines
Box Sweeper Wet-Extraction Machines

Dry & Wet Mops Carpet Shampoo

Cloths
Machines
Scrubbers, Driers &
Polish Applicators
Sweepers
Containers High Pressure Washers

Sundry Equipments Scarifying Machines

Pictures Of Various
Cleaning Equipments
BED MAKING
Strip the bed.
Straighten the mattress protector.
Place the bed sheet.
Insert the duvet in the duvet cover.
Place the covered duvet on the bed.
Fold back the duvet.
Tuck in the duvet and mitre.
Place the pillows.

VIDEO
HOUSEKEEPING AS A CAREER
Housekeeping is not only related with hotels
there are many career opportunity available if
you are a good housekeeper.

Cruise ships
Airlines
Shopping malls
Multiplex
Art galleries, Museums and Libraries
Hostels
Universities
Residential apartments
Offices
Facilities management
Trainer in college