Performance

Management
An integral part of the Network Management System
Performance Management Main
Steps
performance data is gathered on variables of interest
to network administrators
the data is analyzed to determine normal (baseline)
levels
appropriate performance thresholds are determined
for each important variable so that exceeding these
thresholds indicates a network problem worthy of
attention
Indicators for Performance
Management
Document the network management business objectives
Create detailed and measurable service level objectives
Provide documentation of the service level agreements with charts or
graphs that show the success or failure
Collect a list of the variables for the baseline
Have a periodic meeting that reviews the analysis of the baseline and
trends
Have a what-if analysis methodology documented
Develop a Network Management Concept of
Operations
Define the Required Features: Services, Scalability, and Availability
Objectives
Define Availability and Network Management Objectives
Define Performance Service Level Agreements and Metrics
Define Service Level Agreements
 Measure Performance
Gather Network Baseline Data
Measure Availability
Measure Response Time
Measure Accuracy
Measure Utilization
Capacity Planning
Perform a Proactive Fault Analysis
Use Thresholds for Proactive Fault Management

Network Management Implementation

Network Operation Metrics