30-60-90 Plan

Onboarding/Assessment
Review internal website.
Note areas needing update.
Assess ease of understanding/flow as novice.
Ongoing existing project understanding and follow-
through.
Learn the business.
Compete/Readiness Training.
Meet with partner teams without operations/BI.
Potential Early Benefits
Added value for published recent activity reports:
Assess KSBO's by revenue size of impact and/or ease of
remediation rather than just number of incidents.
Customize KSBO lists by recipient subject area.
Extranet and public presence of competitive stories.
Begin Long Term Planning
GSX CompHot Escalations Tool integration.
Automated feedback to Sales on BG resolution.
(missing feature implemented and sales re-approach)
Semi-automated prioritization and assignment of
escalations.
Partner team tool collaboration??
Technology updates (SQL 11 etc)