Chapter 10

 Presentations involve hard work.

 Presenting results involve risks.

 Effective Communication.
• Ideas & Observation
• Summary or Highlight Point
• Delphi Research
• “Psyche Out”
To communicate effectively at a minimal
cost to the client
• Purpose of Engagement
• Contractual Requirement
• Time the consultant available to
prepare
• Size of the budget of project
• Type of presentation that best fits
the personality of the client
• Logistics
 Types of Written Presentation

 Planning and Developing Written Material

 Techniques for presenting Written Report

 Formal Report
◦ Executive Summary
◦ Project background
◦ Objective and Scope
◦ Engagement Methodology
◦ Analysis and synthesis
◦ Findings and conclusions
◦ Recommendations
◦ Expected benefits
◦ Implementation
◦ Appendices
 Informal Letters and Memoranda
 Discussion Outlines
 Graphic
Summaries
 Charts, Diagrams, Layouts, and Matrix Arrays
 Prospectus and Manuals
◦ Procedure manual
 Types of Written Presentation ▲

 Planning and Developing Written Material

 Prepare to write

 Organizing the Material

◦ Wordsmithing
◦ Editing

 Enhancing Readability
 Types of Written Presentation ▲

 Planning and Developing Written Material ▲

 Techniques for presenting Written Report

 How to prepare an In-person Presentation

 Making the presentation

 Length of time
 Timing
 Size of Audience
 Composition of Audience
 Atmosphere
 Dress
 Do you prefer in-person presenting your own
opinion or rather than in-written. Explain
Why?