E-BUSINESS

SUBMITTED BY SUBMITTED TO
DALJIT SINGH MR.RANJIT SINGH
2006 Lecturer (Senior Scale)
 E-BUSINESS - MEANING
Using the internet to connect with Customers,
partners, and suppliers.

The utilization of information and communication

technologies (ICT) in support of all the activities of
business.
E-COMMERCE V/S E-BUSINESS
E-Commerce refers E-Business refers to
only to online online transactions,
transactions. online exchanges of
information.

Information ICT is used to enhance

and
communications one’s business.
technology (ICT) is
used in transactions
PROCESSES ENHANCED IN
E-BUSINESS
Production Processes
Customer-focused Processes
Internal Management Processes
MODELS OF E-COMMERCE
Business-to-Business
(B2B)
Business-to-Consumer (B2C)
Consumer-to-Consumer (C2C)
Consumer-to-Business (C2B)
 B2B
E-Commerce between companies.
 COMPONENTS OF B2B

B2B

E-
E-MARKETS
FRASTRUCTURE
 E-FRASTRUCTURE
 logistics - transportation, warehousing and distribution (e.g.,
Procter and Gamble)
 Application service providers - deployment, hosting and
management of packaged software from a central facility (e.g.,
Oracle and Linkshare);
 Outsourcing of functions such as Web-hosting, security and
customer care solutions
 Web-based commerce enablers (e.g., Commerce One, a
browser-based, XML enabled purchasing automation software).
 E-MARKETS
E-markets are simply defined as Web sites
where buyers and sellers interact with each
other and conduct transactions.

B2B examples and best practice models are

 IBM
Hewlett Packard (HP),
Cisco and
Dell.
 B2C
E-Commerce between companies & Consumers.
 C2C
E-Commerce b/w private Individuals or
Customers
Electronic market places and online
auctions among individuals or groups.
 C2B
C2B transactions involve reverse auctions.
 RELEVANT COMPONENTS FOR
E-COMMERCE MODELS

Shared digital business infrastructure

Sophisticated model for operations
E-Business management model
Policy, regulatory and social systems
 APPLICATIONS OF E-BUSINESS

E-Banking
M-Commerce
E-Tailing
E-Payments
 E-BANKING

E-banking includes electronically-based

products in developing markets, such as
telephone banking, credit cards, ATMs, and
direct deposit, electronic bill payments.
PRODUCTS OFFERED
Fund transfer and payment systems
Securities placement and underwriting
and capital market activities
Securities trading
Retail banking.
 M-COMMERCE
M-commerce (mobile commerce) is the
buying and selling of goods and services
through wireless technology i.e., cellular
telephones & personal digital assistants
(PDAs). Japan is seen as a global leader in m-
commerce.
 INDUSTRIES AFFECTED BY
M-COMMERCE
Financial services
Telecommunications
Service/retail
Information services
 E-TAILING
E-tailing (or electronic retailing) is the selling of
retail goods on the Internet. It is the most common
form of business-to-consumer (B2C) transaction.
 E-PAYMENTS
An electronic payment system (EPS) is a system of
financial exchange b/w buyers and sellers in the
online environment that is by a digital financial
instrument
Credit cards
Electronic checks
Digital cash
• Economic forces. 3
• Technology forces. 2
• Market forces 1
BUSINESS
FORCES FUELING E-
 ADVANTAGES
Worldwide Presence
Cost Effective Marketing and
Promotions
Developing a Competitive Strategy
Better Customer Service
 DIS-ADVANTAGES
Sector Limits
Internet Technology
Trust
Costly E-Business Solutions
CONCLUSION