Voice Logger

Presented by:-
Samrendra mohan
Overview

Voice Logger is a hardware & software solution to

record all incoming and outgoing calls, which can be
retrieved later for analysis and various other
purposes.

This allows businesses to keep records, improve

customer service, increase security, and decrease
errors.
Types of Voice Logger

 Personal Voice Logger

 Active Voice Logger

 Passive Voice Logger

 Stand Alone Voice Logger

 E1 Based Voice Logger

Personal Voice Logger

 MMC Card Voice Logger (Single Channel Logger)

 PC Based Voice Logger

MMC Card Voice Logger (Single Channel Logger):-

Mostly used by Businessman for their inquiry, order booking,

payment commitment and complaints.

Feature:-
 Instant Recording
 Large Storage capacity
 Recordings can be transferred to PC
 Installs in minutes
Applications

 Call Centre
 Stock Broker
 Bank and Financial Institutions
 Business Corporations
 Collection Agency
 Training Desk
 Police Department
 Enforcement Agency
 Military Security
 Emergency Service
 Courtroom Evidence
 Civil Service
 Commercial Industry
 Order Desk and Lawyers Office
 Medical Clinic
PC Based Voice Logger :-
It gives you freedom to connect, as many as channels on single
PC.

Feature:-

 Simple Operation
 Instant Replay
 Hard Disk or Network storage
 Call Analysis Software
Applications
 Call Centre

 Stock Broker

 Bank and Financial Institutions

 Business Corporations

 Collection Agency

 Training Desk

 Police Department

 Enforcement Agency

 Military Security

 Emergency Service

 Courtroom Evidence
Active Voice Logger

EX series of Active voice logger system is very effective solution for

enforcement agencies, and works on active logging mode.

Series
1 EX-4
2 EX-8
3 EX-16

Features
 Crystal clear digital recording
 Easy Plug and Play USB configuration
 E-mail, Fax and SMS logging capabilities
 Date, Time, Called No., Comments, Trunk ID, Begin, End etc
Applications

 Call Centre
 Stock Broker
 Bank and Financial Institutions
 Business Corporations
 Collection Agency
 Training Desk
 Police Department
 Enforcement Agency
 Military Security
 Emergency Service
 Courtroom Evidence
 Civil Service
 Commercial Industry
 Order Desk and Lawyers Office
 Medical Clinic
  
Passive Voice Logger
This logger is capable of monitoring and recording trunk-side,
extension-side or both sides voice.

Series
1 ADX-2
2 ADX-4
3 ADX-8
4 ADX-12
5 ADX-16

Features:-

 Crystal clear digital recording

 Easy Plug and Play USB configuration
 E-mail, Fax and SMS logging capabilities
 Date, Time, Called No., Comments, Trunk ID, Begin, End etc
 Provision for scheduled logging
Applications

 Call Centre
 Stock Broker
 Bank and Financial Institutions
 Business Corporations
 Collection Agency
 Training Desk
 Police Department
 Enforcement Agency
 Military Security
 Emergency Service
 Courtroom Evidence
 Civil Service
 Commercial Industry
 Order Desk and Lawyers Office
 Medical Clinic
Stand Alone Voice Logger

Alone Voice Logger System built-on basis of DSP Processor is compact

and reliable(Digital Signal Processing is carried out by mathematical
operations).

Features:-

 Number of channels is scalable up to 64

 Records voice with date and time
 Plays Voice by entering date and time
 Has Ethernet port to get connected in computer network
 Record keeping can be done on CDs / Flash Memory
Applications

 Call Centre
 Stock Broker
 Bank and Financial Institutions
 Business Corporations
 Collection Agency
 Training Desk
 Police Department
 Enforcement Agency
 Military Security
 Emergency Service
 Courtroom Evidence
 Civil Service
 Commercial Industry
 Order Desk and Lawyers Office
 Medical Clinic
E1 Based Voice Logger

You can record details of calls on E1/T1 (ISDN PRI / R2MF), ISDN
BRI and Digital PBX lines.

Features:-

 Multi-user login facility with different access levels.

 No change in the existing system configuration is needed.
 Voice quality is maintained as such.
 Live monitoring via SIP/H.323/Skype/telephone.
 Reports may be directed to the given e-mail ID.
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