Understanding the Clients

In order to prepare for the tour, the guide has to understand

his clients. The following Information is required before
meeting a group.
•Nationality and language
•Number of pax
•Gender
•Names
•Special diet
•Health problems
•Age group/composition
•General interest ( nature/ culture)
•Special interest (Birds, butterflies, flora, trekking Climbing,
walking)
•First Time visitors
• Preparing for the tour
• Tour itinerary ( tour programme)
• Rooming list ( The name of the clients, accommodation and meal
plan, special diet)
• Tour advance and instructions on expenditure.
• Entrance tickets for Cultural Triangle
• Hotel vouchers ( confirmation)
• Vouchers for cultural show and technical visits.
• Tour questionnaire.
• The itinerary – Key points;
• The dates of the tour
• Arrival and departure times
• Meal arrangements
 Dambulla
Previous day
• Explain what is Dambulla -cave temple 2000 years
old, colourful statues,16th 19th C. paintings.
• How long it takes to reach Dambulla from your
hotel?
• Climbing – Steps and a path way. How long it takes
to reach the temple on the top.
300 ft.30 to 45 minutes to climb up.
Encourage them saying it is easy. And also say,
that they can see monkeys , endemic to SL.
Called Toque Monkeys
• Dress code; As a tradition, when we go to a temple
we remove our shoes and hats. We dress to cover
the knees and shoulders..
From Kurunegala to Dambulla
• Coconut plantation (another lecture)
• Paddy cultivation
• Kurunegala City – This is the capital of the South - Western
Province of Sri Lanka. The city is surrounded by rocks, which
are named after animals like elephant, eel, tortoise, goat etc.
Historically there were 04 kingdoms in the Kurunegala District,
which are Panduwas Nuwara, Kurunegala, Yapahuwa and
Dambadeniya.
• This is a prosperous area, where people engage in all sorts of
professions, agriculture, and animal husbandry and in the
service sector. Geographically, it is in the intermediate zone
and two ends are belong to the wet and dry zone.
• International Cricket Stadium
• Dambulla at present – Vegetable growing area, Special
economic Zone. Sleepless city.
Dambulla- Ibbankatuwa Cist Burial
Drip ledge- Ancient water management
Dewaraja lena
Reclining
Toque monkey macaca cinica
Thank you