Key result areas Performance Indicators (2016)

1.1 Growth of sales per outlet 15%

1.2 Growth of contact number per year 2 out of 5

2.1 Number of customers per year 5 out of 7

2.2 Number of recommendations and recognition 2 out of 6

from community
2.3 Number of regular customers 4 out of 7

3.1 Number of job applicants 2 out of 5

3.2 Benefits of employees 5% above industry

3.3 promotions and position turn over 3 out of 7