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Word Choice Psychometric Test
Word Choice Psychometric Test
Psychometric Tests
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Aims of the workshop:
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What are psychometric tests?
– What do you think a psychometric test is?
– How is a psychometric test different from school
or university exams?
– What have you heard from others about
psychometric tests?
– Have you completed any psychometric tests
before? How did you find that experience?
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What are psychometric tests?
Psyche = Mind
Metric = To Measure
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What are psychometric tests?
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Why do Employers use them?
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Advantages for Employers
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Main types of psychometric
tests
• Ability/Aptitude Tests
(usually verbal, numerical
and diagrammatic)
• Personality Inventories
(questionnaires)
• Situational Judgement
Tests
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Aptitude tests – what to expect
• You may get a practice leaflet or online practice
questions
• Exam conditions and strictly timed, standardised
instructions
• Answers definitely right or wrong
• Answers scored and compared with appropriate norm
group
• Types of tests are usually:
– Numerical
– Logical Reasoning (Also known as Diagrammatic/Inductive)
– Verbal Reasoning
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Numerical Tests
What are they?
– Require you to make decisions or inferences from numerical data,
presented in reports, graphs and tables.
– Usually just require GCSE level maths as uses more analytical skills
than technical maths skills.
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Numerical Tests
Example
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Numerical Tests
How to prepare
– Remind yourself of the basics of mathematics, such as percentages,
ratios, fractions, currency conversions etc
– Read the financial section of a quality newspaper . It will help
familiarise you with financial and numerical information
– Practise doing maths puzzles .
– Take a practice test to help you get used to the format and time
pressure
– Check if you are allowed to use a calculator or not – if not practice
doing sums without one
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Verbal Reasoning Tests
What are they?
– Measure your ability to reason with and to evaluate the logic of verbal
information.
– The process is similar to the skills required to summarise large reports and
extract verbal data at meetings . It's very relevant for roles that require
analysis of verbal information.
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Verbal Reasoning Tests
Example
“Many organisations find it beneficial to employ students over the summer.
Permanent staff often wish to take their own holidays over this period.
Furthermore, it is not uncommon for companies to experience peak
workloads in the summer and so require extra staff. Summer employment
also attracts students who may return as well qualified recruits to an
organisation when they have completed their education. Ensuring that the
students learn as much as possible about the organisation encourages
interest in working on a permanent basis. Organisations pay students on a
fixed rate without the usual entitlement to paid holidays or sick leave.”
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Verbal Reasoning Tests
Example
“Many organisations find it beneficial to employ students over the summer.
Permanent staff often wish to take their own holidays over this period.
Furthermore, it is not uncommon for companies to experience peak
workloads in the summer and so require extra staff. Summer employment
also attracts students who may return as well qualified recruits to an
organisation when they have completed their education. Ensuring that the
students learn as much as possible about the organisation encourages
interest in working on a permanent basis. Organisations pay students on a
fixed rate without the usual entitlement to paid holidays or sick leave.”
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Verbal Reasoning Tests
How to prepare
–Read newspapers, journals, reports and
books
–Have a go at solving verbal reasoning
puzzles for example crosswords or word
finding games
–Practice reading passages of information
and summarising the key points
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Logical Reasoning Tests
What are they?
– This sort of reasoning is relevant for jobs which require the capacity to learn
new things and work through complex problems in a logical, systematic and
analytical manner
– Measure the ability to work flexibly with unfamiliar information and find
solutions.
– People who perform well on these tests tend to have a greater capacity to
think conceptually as well as analytically.
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Logical Reasoning Tests
Examples
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Logical Reasoning Tests
How to prepare
• Play logical reasoning games such as
Sudoku
• Think about the logical steps you take
when planning something such as a
holiday
• Play strategy games such as drafts or
chess and plan your next moves
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Aptitude Tests - tactics
• Follow instructions carefully & ask if unclear
• Make sure you understand answers to example
questions
• Work quickly and accurately if being timed
• Skip questions if you are stuck and go back and
answer them if you have time at the end
• Mark your best choice but avoid wild guessing if
you are not sure
• Tests not usually designed to be completed
• Score = correct answers in time allowed
• Make sure you have a watch/timer to hand
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Personality Inventories
What are they?
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Personality Inventories
Examples
Least Most
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Personality Inventories
Tactics
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Situational Judgement Tests
What are they?
• Assess how well suited people are for particular
roles and environments.
• Realistic employment situations
• You are given a number of scenarios and for
each you are then provided with a number of
response options to choose from. You need to
select the option which best reflects how you
would behave in that situation.
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Situational Judgement Tests
Examples
• You are working in a call centre for a major UK telecommunications
company. You have received a call from a customer who has been
waiting in for an engineer who has failed to arrive within the scheduled
time slot. The customer is upset and is talking in a raised voice. Of the
following options indicate which would be the ‘most effective’ and
which the ‘least effective’ action to take first of all:
1) Apologise to the customer and say you will arrange for a re-scheduled
appointment.
2) Listen to the customer’s feedback and tell them that you can understand
why they are upset and that it must be very inconvenient for them.
3) Explain that the engineer has a very busy schedule and its difficult for her
to always be on time but you’re sure she will arrive soon.
4) Ask the customer to hold while you contact the engineer to establish
where she is.
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Situational Judgement Tests
How to Prepare
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E Tray Exercises
• Timed Test involving reading and giving a
response to a series of email messages and
requests.
• Usually a choice of response options
triggering further emails based on the answer
chosen.
• E mails often include attachments.
• Other data often given as a basis for the
response decisions.
• Important to answer all emails received.
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Prior to test sessions
• Practice
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What if I have a disability?
• Employers should make reasonable adjustments
to accommodate special requirements such as:
– Dyslexia
– Hearing/visual impairments
– Injuries such as fractures
• Inform administrator in advance about any
factors likely to affect performance
• Psychometric tests can be made available in
alternative formats, e.g. large print, Braille.
• If in doubt always ask
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Understanding your Results
• Often given as a Percentile – not the same as a
percentage
• Comparison groups are used to benchmark your
score against
• Different employers/roles will have different
benchmarks and comparison groups
• Practicing may help improve speed but may only
marginally improve results
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Resources
• www.exeter.ac.uk/careers for handouts etc.
• Books available on loan, for example:
• ‘How to Pass Graduate Psychometrics’
• ‘Advanced Numeracy Tests’ both by Mike Bryon
• ‘How to pass Verbal Reasoning Tests’ by Tolley and
Thomas
• Key Websites:
• www.shldirect.com
• www.opp.co.uk
• http://www.careerplayer.com/tips-and-advice.aspx
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Contact:
Opening hours:
Term time & Vacation: 9.00am-5.00pm
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Contact:
Opening hours:
Term time & Vacation: 9.00am-5.00pm
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Thank you
&
Questions
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