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ORGANIZING

SUHILAH BT SULAEMAN
NUR HADZWANI BT HAMDAN
NABILAH HUDA BT JANTAN
DEFINITION
• Organizing emphasizes the process of
dividing jobs that are suitable with
organizational goals and directions
• Organizations must practice a
structured system to describe how
employees should perform and
coordinate their tasks and
responsibilities.
2
IMPORTANCE OF ORGANIZING
• Show:
1. Job division or specialization
2. Duties and responsibilities
3. Reporting relationship
4. Types of jobs performed
5. Grouping of work segments
6. Departments or units at each
management level
3
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Organizing Process
Establishing
Listing
Dividing
Coordinatin
Establishing
Listing
Dividing
Coordinatin
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jobs
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Listing the jobs
• Jobs performed by the employees must be
identified .
• Manager have to determine the resources
that will be used by the employees.
• Manager need to list the details of each job
or activity that is to be performed by the
employees.

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Dividing the jobs
• Jobs will allocated to the individuals or
groups of individuals according to their
abilities and skills
• Must be conducted in fair and balance
way
• Needed as each individual will not be able
to achieve organizational goals or
objectives by working alone

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Establishing the department
• Organizations will need to conduct
departmentalization
• Gathering employees who would be
performing the same task into one group

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Coordinating the jobs
• Created to avoid conflicts or confusions
• These problem to be solved using established
rules, procedures, and policies.

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Performing evaluations and
adjustment
• Manager need to evaluate the
effectiveness of the organization process
that was implemented and make the
necessary adjustment toward any changes
that occur.
• Will help the organization achieve the set
goals.

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ORGANIZATION STRUCTURE

Shows the position of a unit or division in


the organization and the relationship between
each division in the organization.
Also shows the types of jobs performed in
an organization and the relationship between
each job

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GENERAL MANAGER

Finance Marketing Production Administration


Manager Manager Manager Manager

employees employees employees employees

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ADVANTAGES OF ORGANIZATION CHART

Provides a description of the organizational


structure to the employees
Helps identify to whom complaints should be
directed to if the employees have problem
Helps identify the weaknesses of an organization
 Requires minimum coordination
Requires minimum organizational relations
skills
Offers job according to the professions

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DISADVANTAGES OF AN
ORGANIZATIONS CHART

Does not shoe a detailed description of all


the jobs performed in an organizations
Does not show the most powerful individual
in te organizations
Cannot identify the most important
communication channel in an organization.

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THE FUNCTIONAL ORGANIZATION

The activity or tasks are grouped


according to the organizational functions
such as production, marketing and finance.

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PRESIDENT

VICE VICE VICE VICE


PRESIDENT PRESIDENT PRESIDENT PRESIDENT
OPERATION PRODUCTION MARKETING FINANCE

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ADVANTAGES FUNCTIONAL ORGANIZATION

Emphasizes job specialization


Minimizes conflicts in resource utilization
The problem solving process is more effectives due
to specialization of skills.
Decisions making process is more effective because
the authority of making decisions is centralized.
Easier to control the organization as managers
practice job specialization.

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DISADVANTAGES FUNCTIONAL
ORGANIZATION

Involves the implementation of routine task.


Lack of communication among employees in
different departments.
Career development is limited to certain areas
Employees tend to concentrate on achieving
departmental objectives.
Cannot produce employees who are skilled in
many areas due to job specialization.
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THE DIVISIONAL ORGANIZATION

1. Form of departmentalization whereby activities


are grouped according to similarities in terms
of products, market, and geographical location.
2. Divided into 3 types :
 Product departmentalization
 Geographical departmentalization
 Customer departmentalization.

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GENERAL MANAGER

MANAGER MANAGER
FRESH MILK MANAGER BEEF BUTTER

PRODUCT
DEPARTMENTALIZATION

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Product departmentalization involves
the grouping of activities or tasks
based on the products produced by the
organization.
The organization chart shows all the
division has its own functional
departments such as marketing and
finance department.

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GENERAL MANAGER

PERAK BRANCH JOHOR BRANCH SARAWAK


MANAGER MANAGER BRANCH
MANAGER

GEOGRAPHICAL
DEPARTMENTALIZATION

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 geographical departmentalization is
performed based on location
Every division is responsible for the
production and marketing of products in
their location.

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GENERAL
MANAGER

MANAGER MANAGER MANAGER


INDUSTRIAL ORDINARY OFFICE
CUTOMER CUSTOMER CUSTOMER

CUSTOMER
DEPARTMENTALIZATION

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Customer departmentalization are
customer group who purchase the
organization product such as industrial
customer s, ordinary customers, and
office customers.
Each division is responsible for
producing and marketing the products
that will be used by customer in their
market.

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ADVANTAGES AND DISADVANTAGES OF
DIVISIONAL ORGANIZATION

ADVANTAGES :

Reacts fast to any changes in the environment


Facilities coordination of functions in every
division
Emphasizes customer demands and
requirements
Fulfils customer needs quickly and accurately.
Project coordination can be performed more
effectively 26
DISADVANTAGES :

Concentration towards divisional objectives


Knowledge and skills are not shared among
divisions
The purchase of new technology involves high
costs.
Feelings of envy might arise between divisions
due to the fight for power and duties.

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THE MATRIX
ORGANIZATION
• A horizontal & vertical organization
structure
• employee reports to 2 supervisors
• such as:-division or line managers
-Functional or project managers
• “Multi Commands System”

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ADVANTAGES
AND
DISADVANTAGES

OPEN PAGE 55
AND
REFER TO TABLE 3.3

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TWO IMPOTRANCE ASPECTS
THAT RELATED TO JOB
SPECIALIZATION
Job Depth
• Emphasizes the degree of freedom
employees have in performing their job
at the work place
• The management strict rules, provides
detailed tasks & supervises the work
movement of an employee in detail,
the job depth of the employee is low.
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Job score
• Involves steps to overcome employees
level of dissatisfaction by increasing the
job scope of employees
• Increasing the job scope increasing an
employees skills, and provides
challenges, motivation, and frees
employees from control.

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ADVANTAGES
AND
DISADVANTAGES
OPEN PAGE 57
AND REFER
TABLE 3.4

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SOME EMPLOYEES
DO NOT WANT TO PERFORM
REPETITOUS JOBS
AS THEY CAN EASILY
GET BORED…

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THREE WAYS TO OVERCOME
BOREDOM
Job Enlargement
• Refer to the number of employees, the
different jobs performed by employees
• As the number of jobs & the frequency
of jobs performed by an employee
reduces, the job scope is narrow.

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Job Enrichment
• To overcomes employee dissatisfaction
is to increase the level of employees
job depth
• This provides employee opportunity to
make decisions
• Given challenging jobs & bigger
responsibilities in an organization tend
to work harder.
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Job Rotation
• Involves the transfer of employees to
another department within a similar
job scope
• Provides opportunities for employees
to learn various skills related to their
new job.

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