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Fafa
Fafa
Fafa
and
Challenges of
Introduction To Topic
• Mobile banking is a service provided by a bank or
other financial institutions that allows its customers
to conduct a range of financial transactions remotely
using mobile device such as mobile phones or tablets,
and using software, usually called as app, provided by
financial institution for the purpose.
• From the bank’s point of view, mobile banking
reduces the cost of handling transactions by reducing
the needs of customer to visit the bank for a non-cash
withdrawal and deposit transactions.
Objectives of Study
• To study about mobile banking and the
services provided by the bank to their
customers.
• To study the prospectus of banks in leandering
the mobile banking services to customers and
for transaction’s to be made easy and save
their time for visiting banks.
• To look upon the challenges faced by banks in
providing services to the customers.
Limitations of Study
• The time constraint will be the first one of the
major problem of making the project.
• With the respondance work pre-occupied with
some other work.
• Overloaded work to some extent, might effect
the results in other subjects.
• Cost of resources input to the project and also
the overall limit for the total amount will be
high.
Services Provided Through
MOBILE BANKING
ACCOUNT INFORMATION TRANSACTIONS
• Mini-statements and • Funds transfers
checking of account between the customer’s
history. linked accounts.
• Monitoring of term • Paying third parties,
deposits.
including bill payments
• Access to loan statements. and third party fund
• Access to card transfers.
statements.
• Check Remote Deposit.
• Mutual funds / Equity
statements.
INVESTMENTS SUPPORT
YES
NO
YES
NO
YES
NO
25% YES
NO
5% MAYBE
70%
MOBILE
23% BANKING
47% ATM
YES
NO