data which works together to provide information essential to running an organization. People are competent end users working to increase their productivity. End users use hardware and software to solve information-related or decision-making problems Procedures are manuals and guidelines that instruct end users on how to use software and hardware. Software is another name for programs – instructions that tell the computer how to process data. There are basically two kinds of software: 1. System Software – is a background software that helps a computer manage its internal resources. (Windows Xp, Vista, 7 and Linux) 2. Application Software – performs useful work general-purpose problems. Browsers – navigate, explore, find information on the internet. Word Processor – prepare written documents. Spreadsheet – analyze and summarize numerical data. Database management system - organize and manage data and information. Presentation graphics – communicate a message or persuade other people. Multimedia – integrate video, music, voice, and graphics to create interactive presentation. Web publishers – create interactive multi-media Web pages. Graphic programs – create professional publications, draw, edit, and modify images. Virtual reality – create realistic three-dimensional virtual or simulates environment. Artificial intelligence – simulated human thought processes and actions. Project managers – plan projects, schedule, people, and control resources. Hardware consists of input devices, the system unit, secondary storage, output devices, and communication devices. Input devices translate data and programs that humans can understand into a form the computer can process. The common are the keyboard and the mouse. The system unit consists of electronic circuitry with two parts: 1. Central Processing Unit (CPU) – controls and manipulates data to produce information. 2. Memory (primary Storage) – temporarily holds data, program instructions, and processed data. Secondary storage stores data and programs. Three most common storage media are: 1. Flash Drive 2. Hard Disk – non-removable; internal disk drive 3. Optic Disk – removable; CD and DVD are common. Output devices output processed information from the CPU. Two important output devices are: 1. Monitor – TV Screen-like device to display results. 2. Printer – device that prints out images on paper. These send and receive data and programs from one computer to another. A device that connects a microcomputer to a telephone is a MODEM (MOdulator/DEModulator). Data is the raw material for data processing. Data consists of numbers, letters and symbols and relates to facts, events and transaction. A file is a collection of characters organized as a single unit. Common types of files are: 1. Document – letters, research papers, and memoranda. 2. Worksheet – budget analyses, sales projections. 3. Database – structured and organized data.