.

Decision Making and

Employee Involvement
d

Decision Making Steps.

1. Identify
problem 2. Choose
decision
style

5. Implement
solution
3.
Alternatives

4. Choose
best solution
Few Problem Identification Concerns

Poor Diagnostic
Skills
Lack of time
Complex
situation
Misinterpretation
Identifying Problems Effectively

 Discuss
the situation
with colleagues

 Create early warning

signs

 Useinformation
technology
Choosing Solutions Effectively

 Systematically
evaluate
alternatives
 Scenario planning
 Intuition (with
caution)
Employee Involvement

The employees share information

and knowledge throughout the
organization
Forms of Employee Involvement

Formal Statutory Direct

Employees
personally involved
Normal By Law Example: Staff talks
about smoking in
the workplace

Informal Voluntary Representative

Casual information Reps decide for

exchanges No legal other employees
Example: Boss asks requirement Ex: Higher position
for ideas holders
Levels of Employee
Involvement
High involvement -- Employees
have complete decision making
High power (eg. SDWTs)

Full consultation -- Employees

offer recommendations (eg. gain
Medium sharing)

Selective consultation --
employees give information, but
don’t know the problem
Low
How Involvement Improves
Decisions

Identify and define

problems better

Employee Usually identify more

and better solutions
Involvement

More likely to select

the best option