COMPETENCY

STANDARDS
 WHAT IS COMPETENCY
STANDARDS?
Competency standards describe
the knowledge, skills and attitudes
needed to perform in a particular
occupation (ANTA, 2000).
Competency standards are a
complex combination of skills,
knowledge and attitudes and no
part of the standards
components should be seen in
isolation.
 COMPETENCY INCLUDES ALL
ASPECTS OF THE WORK
INCLUDING:
• skills to perform all the different tasks of the job
• managing a range of different task and activities
required by the job
• responding to problems, the unexpected and
non-routine events
• dealing with all aspects of the workplace, the
organization and colleagues
HOW TO APPLY COMPETENCY
STANDARDS?
 The standards do
not directly relate to any particular
job classification or to the work in
any one organization, nor are the
standards an attempt to force all
workers to do the same thing.
(Trinder, 2008)
However, competency
standards will provide a
valuable ingredient in
performance management
and quality endorsement.
BENEFITS OF COMPETENCY STANDARDS

Competency standards
can test the effectiveness of training,
improve recruitment, identify training
gaps which should lead to improved
efficiency, productivity, worker safety
and employee retention.
As well, they can be used to
develop enterprise practices and
procedures, for performance
management, and quality
management system for licensing
purposes.