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‫بسم هللا الرحمن الرحيم‬

‫رب اشرح لي صدري ويسر لي أمري‪ .‬وأحلل عقدة من‬
‫لساني يفقهوا قولي‬

‫‪CCNA Collaboration‬‬

‫‪Trainer: Kashif Hussain‬‬

* CCNA Collaboration INTRODUCTION:

- CCNA- Collaboration Purpose And Requirement.

- Understanding The Cisco Certification Track.
- The world at the end of the 20th Centure.
- Cisco Goals: Unified Communications.
- Why an organization would use VOIP.
- The old to the new.
- How to get the most from this series.
- References.
* CCNA- Collaboration Purpose And Requirement:

-CCNA Collaboration released in September 2015.

- Addressing the (Gap) between CCNA and CCVP.

-As of June 2015, CCNA Collaboration becomes an official prerequisite for CCVP.

- Aim of CCNA Collaboration:

1- Design.
2- Implement.
3- Manage a voice network of around 200 users.
 * Understanding The Cisco Certification Track:

CCENT

CCNA CCNA CCNA

CCNA
Collaboration Security Wireless

CCNP CCNP CCNP

CCNP Wireless
Collaboration Security

CCIE CCIE CCIE CCIE

Collaboration R+S Security Wireless
* The world at the end of the 20th Centure:

Voice Video

Data

-Three separate networks: Voice, Data, Video.

-Difficult to integrate applications.
- Each area is its own world: Infrastructure, staff…………….
* Cisco Goals: Unified Communications:

Voice Video

Data

- B.W capabilities have been increasing for years.

- Service Providers see the opportunity.
- Opportunity now come to business and homes.
* Why an organization would use VOIP:

Trackable cost savings:

- Moves, add and changes (MACs).
- Reduce wiring.
- Reduce telecommuter and branch office expenses.
- IT staff consolidation.
- Application consolidation.
- Toll bypass.
Soft cost savings:
- Single inbox for messages ( Voice mail, Fax, Email).
- Extension mobility ( save office space).
- Internet website integration (happy customer).
- Open architecture ( multi-vendor solution).
* The old to the new:
* How To Get The most From The Series:

-Repetition, Repetition, Repetition.

-Take note, Write down key information you hear.

-Purchase a lab router:

- Cisco ISR-G1/ISR-G2 with CUE module, 2 FXS, 2FXO
- A couple Cisco IP Phone.
- CUCM software
- GNS3
-Dig deeper.

- Fall in love.
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‫بسم هللا الرحمن الرحيم‬
‫رب اشرح لي صدري ويسر لي أمري‪ .‬وأحلل عقدة من‬
‫لساني يفقهوا قولي‬

‫‪CCNA Collaboration‬‬

‫‪Trainer: Kashif Hussain‬‬

The Cisco Voice Structure Model
The Cisco Voice Structure Model:
Call Processing:

-Cisco Unified Communication 500 ( UC500).

-Cisco Unified Communication Manager Express (CME).

-Cisco Unified Communication Manager Business Editions.

- Cisco Unified Communication Manager (CUCM).

Call Processing:
1-Cisco Unified Communication 500 ( UC500):
- Support for 8 to 48 IP Phones.

- Built-in eight-port inline power switch.

- External Music on Hold port (MoH) .

- (FXO) ports (for analog PSTN connections).

- (FXS) ports (for analog phone/modem/fax connections).

- Routing / (NAT) / Firewall Support .

- (VPN) support for up to 10 users.

-Optional integrated 802.11 wireless network connectivity.

- Integrated voice mail and Auto - attendent.
Call Processing:
2-Cisco Unified Communication Manager Express:

- CME is the next step up from UC500.

-Support amax of 450 IP Phone.

-Target market: Enterprise Branch office / SMB.

-Voice mail Support added

through Unity Express (CUE).

-Runs on Cisco ISRs

(2800, 2900, 3800,…….).

- Support command line and

Cisco Configuration Professional
(CCP).
Call Processing:
3-Cisco Unified Communication Manager Business Editions:

-Provide scalability to 500 IP Phone.

-Combine three application in one solutiion:

- Cisco Communication Manager.

- Cisco Unity Connection.

- Cisco Unified Mobility.

- Great……But not Redundancy. MCS 7835

Call Processing:
4-Cisco Unified Communication Manager:

-Scale to 30,000 IP Phones per cluster

-Multi – Server Redundancy.

-Multi – Site support.

- Show me the money !!!!!!!!!!!!

* Cisco Call Processing Platforms:
Applications:

- Cisco Unity ( Voice mail).

- Cisco Unity Express.

- Cisco Unity Connection.
- Cisco Unity.

- Cisco Unified Presence.

- Additional applications.
Applications:
1-Cisco Unity Products:
A-Cisco Unity Express:

- Up to 300 mailboxes.

-The smallest unity solution you can

add to your network.

- AIM and NM form factors.

-Linux Based, Voicemail from Email,

Web, Phone.

- Basic Interactive Voice Response (IVR).

Applications:
1-Cisco Unity Products:
B- Cisco Unity Connection:

- Linux – Based appliance ( same as CUCM).

- Currently 20,000 max mailboxes per server.

- Access Voicemails from anywhere.

- LDAP directory server integration.

- MicroSoft Exchange support.

Applications:
1- Cisco Unity Products:
C-Cisco Unity :

- Run on a windows platform, full integrates in to MS Exchange,

Lotus Notes, Novell Group Wise e-mail systems.

- Support fully unified messaging.

- Currently 15,000 max mailboxes per server.

- Painful to setup.

- Still has unique features, but fading quickly.

Applications:
2- Cisco Unified Presence:

-Provides status information.

- Integration with Cisco Unified Personal Communicator (CUPC).

-Enterprise IM:
(CUP incorporates the Japper Extensible Communication Platform (XCP))

- Message compliance.

- Secure messaging.
Additional applications:

- IVR / Auto attendant

- Cisco Unified meeting place.

- Cisco Unified Mobility.

- Cisco Emergency Responder

End Points:

- IP Phone.

- Entry level IP Phone

- Business class IP Phone
- Touch screen IP Phone
- Specialty devices

- Wireless / Cell Phone.

- Video Phone.

- IM Client.
 Cisco Unified
1- Entry-level IP phones IP Phone 7911

The following IP phones fall under this category:

- Cisco 3911, Cisco 7906G, 7911G and Cisco 7931G

- Basic-featured Cisco IP phones for low-to-medium
telephone use
- Single line
- Inline power support
- Basic XML service support

Cisco7931
2-Business-class IP phones:

-These phones all support two or more lines

- larger displays, high resolution, full colour display
- full-duplex speakerphones
- Inline power capabilities.

Example: Cisco 7941, 7942,7945 G

Cisco 7960, 7961,7962,7965( six lines)
3-Touchscreen Cisco IP Phones

– Cisco 797X series

– Eight line phones

– Full color

– Touch screen display

– 7975G ( display 5.6 inch)

4-Specialty device:

Cisco7985 G Cisco 7937G Conference Station

Cisco 7937G Conference Station

-Cisco ATA 186/188

The Cisco ATA boxes are small devices that can convert up to two analog
phones (per ATA) into VoIP devices.

This can be the ideal solution to bring legacy fax machines and all-in-one
devices into the VoIP network.

- The ATA 186 provides a single Ethernet interface.

Cisco IP Communicator
Cisco 7914/7915/7916 Expansion Modules
THANKS