DIFFERENT LEVELS OF PLANNING,DECISION MAKING TOWARDS ANY GOAL
ORIENTED PROCESS 1.Planning Planning is the process of thinking about the activities required to achieve a desired goal. It involves the creation and maintenance of a planning, such as psychological aspects that require conceptual skills. Planning process:
Patrick Montana and Bruce Charnov outline a three-step result-oriented
process for planning:[] •choosing a destination •evaluating alternative routes •Deciding the specific course of the plan Major characteristics of planning in organizations include:
•Planning increases the efficiency of an organization.
•Planning reduces risks. •Planning utilizes with maximum efficiency the available time and resources Levels and stages of planning: ● Levels of planning ● In management theory, it is usual to consider that there are three basic levels of planning, though in practice there may be more than three levels of management and to an extent, there will be some overlapping of planning operations. The three levels of planning are discussed in next coming slides. Top level planning: It’s also known as overall or strategic planning, top level planning is done by the top management, i.e., board of directors or governing body. It encompasses the long-range objectives and policies or organisation and is concerned with corporate results rather than sectional objectives. Top level planning is entirely long-range and inextricably linked with long-term objectives. It might be called the ‘what’ of planning. Second level planning: ● It’s also known as tactical planning, it is done by middle level managers or departmental heads. It is concerned with ‘how’ of planning. It deals with development of resources to the best advantage. It is concerned mainly, not exclusively, with long- range planning, but its nature is such that the time spans are usually shorter than those of strategic planning. This is because its attentions are usually devoted to the step-by-step attainment of the organisation’s main objective. It is, in fact, oriented to functions and departments rather than to the organisation as a whole. Third level planning: ● It’s also known as operational or activity planning, it is the concern of departmental managers and supervisors. It is confined to putting into effect the tactical or departmental plans. It is usually for a short-term and may be revised quite often to be in tune with the tactical planning. Stages of planning ● Setting organisational objectives ● List of alternatives to achieve the objective ● Choose the best alternative ● Formulation of supporting plans ● Put the plans into action ● Follow up Decision Making Definition of Decision Making:
Decision-making involves the selection of a course
of action from among two or more possible alternatives in order to arrive at a solution for a given problem. Characteristics of decision- making ● Objectives must first be established ● Objectives must be classified and placed in order of importance ● Alternative actions must be developed ● The alternatives must be evaluated against all the objectives ● The alternative that is able to achieve all the objectives is the tentative decision ● The tentative decision is evaluated for more possible consequences Problem analysis ● It is important to differentiate between problem analysis and decision-making. Traditionally, it is argued that problem analysis must be done first, so that the information gathered in that process may be used towards decision-making Characteristics of problem analysis ● Problems are merely deviations from performance standards ● Problems must be precisely identified and described ● Problems are caused by a change from a distinctive feature THANK YOU