CHANGE

MANAGEMENT
WORKSHOP
 WELL COME
“Handle the challenge of change well, and

you can prosper greatly. Handle it poorly

and you put yourself and others at risk.”

 Incrémental changes
 Exponentiel Changes
 External changes
 Internal changes
 Change management with reference to
biological science
 STAGES OF CHANGE
MANAGEMENT
 Unfreezing / De-freezing
 Transformation
 Refreezing

 QUANTUM CHANGE
It should be incremental to achieve
“Compounding Effect”
 TYPES OF CHANGE
 STRUCTURE (Chain of Command,
Centralization, formalization)

 TECHNOLOGY (Processes, Methods and

Equipments)

 PEOPLE (attitudes, Expectations,

Perception)
 PERSPECTIVE OF CHANGE
MANAGEMENT

 From those IMPEMENTING the change

 From the RECIPIENT of change
 INTRODUCING CHANGE
SYSTEMATICALLY
 Assessment
 Descriptions
 Factors influencing the change
 Actions to improve conditions to
inaugurate change
 Communicate change
WHO IS THE CHANGE AGENT?

Start change from the Top

 RESISTANCE TO CHANGE
 Unknown fear
 Loss of control
 Challenges to our creditability
 Challenges to our beliefs
 Cultural; resistance
 Unclear goals and performance measure
 Lack of incentive for change
 REMEDIES
 Clear goals and performance measures
 Focus on organizational human capital
 Programme and processed should be
linked to results
 Decision should be based on sound data
 Active LEADERSHIP
 Clear lines of responsibility and
accountability
 FOUR STEPS CHANGE PROCESS

 Creating a shared agenda

 Creating a common direction
 Creating the capacity for change
 Developing the competence for change
ROLE OF DECISION MAKING IN
CHANGE MANAGEMENT

What is Decision Making?

 Identification of problem
 Generate alternatives
 Evaluate alternatives
 Choose the best one
 Implement the same
 Feed back

BOUNDED RATIONALITIES ? ? ?
 CONCLUSIONS
“Don’t Change with the time, Change
before the time”

“It is not the strongest of the species

that survive, nor the most intelligent,
but rather the one most responsive to
the change” Charles Darwin
 A NATION’S DESTINY
(WITH RESPECT TO CHANGE MANAGEMENT)
 One must change his thoughts
They become words

 One must change his words

They become actions

 One must change his actions

They become habits
 One must change his habits
They become character

 One must change his character

It become one’s destiny

 And the destiny of an individual

May turn into A NATION’S DESTINY

I WILL BE SUCH AN INDIVIDUAL

(INSHA ALLAH)
“Silence is the fence around the wisdom, if your foot
slips, you may regain your balance with effort, but if
your tongue slips, you can never recall the words”