Professional Documents
Culture Documents
BRM Template - All Units
BRM Template - All Units
Index
2 Finance Review
3 Operations Review
4 Marketing Review
5 HR Review
6 IT Review
7 Quality Review
8 Nursing Review
Revenue Summary
Rs. in Crores
Sep-15 Oct -15 Nov-15 Dec-15 YTD Dec 15
Particulars
Actuals Budget Actuals Budget Actuals
IP Revenue
- Surgical
- Medical
- Unbilled
OPD Revenue
OP Pharmacy
Total Hospital Revenue
(Enter information as applicable)
Hospital Management MOU (ISRO)
Out Reach Clinics & Spokes
Guest House
Any Other Income
Total Other Income
TOTAL REVENUE
Operating Parameters
Rs. In Lakhs
Dec-15 YTD Dec 15
Sep-15 Oct -15 Nov-15 Particulars
Budget Actuals Budget Actuals
Revenue
Occupancy %
ARPOB
ARPP
ALOS
Admissions
Discharges
Conversion Parameters
- OP to IP %
- ER to IP %
ER Admissions
Other than ER Admission
0 0 0 Total IP Admission 0 0 0 0
Op Consultations
New
Re - Visit
Investigation Revenue
Health Checks
Pathology
Radiology
MRI
CT
PET
PFT
Mammogram
Ultrasound
X-Ray
Day Care Revenue
Cardiology
Dialysis
Others
Other Hospital Income
Radiation Oncology
OP Consult & Investigation Revenue
OP Pharmacy Revenue
Total OP Revenue
Domestic & International Performance
Rs. In Lakhs
Domestic Revenue - Budget Vs Actual
Dec-15 YTD Dec 15
Sep-14 Oct-15 Nov-15 Particulars
Budget Actuals Budget Actuals
Inpatient
Cash
Credit
Outpatient
Cash
Credit
OP Pharmacy Credit
Total Domestic Revenue
% of Total Revenue
No. Of Discharges
ARPP
ARPOB
International Revenue - Budget Vs Actual
Dec-15 YTD Dec 15
Sep-14 Oct-15 Nov-15 Particulars
Budget Actuals Budget Actuals
Inpatient
Cash
Credit
Outpatient
Cash
Credit
OP Pharmacy Credit
Total International Revenue
% of Total Revenue
No. Of Discharges
ARPP
ARPOB
IP Specialty Wise Parameters
Rs. In Lakhs
Trailing Month Reporting Month YTD
Rev ARPP ARPOB ALOS Particulars Rev ARPP ARPOB ALOS Rev ARPP ARPOB ALOS
Surgical Cases
Medical Cases
0 Grand Total 0 0
International Patients (Top 5 Countries)
Rs. In Lakhs
Dec 15
Sep-15 Oct-15 Nov-15 Particulars Country 1 Country 2 Country 3 Country 4 Country 5 Actuals
Inpatient
Cash
Credit
Outpatient
Cash
Credit
OP Pharmacy Credit
Total
No. Of Discharges
ARPP
ARPOB
Inpatient Payor Mix
Payor Mix – IP Revenue Rs. In Lakhs
Dec-15 YTD Dec 15
Sep-15 Oct-15 Nov-15 Particulars
Budget Actuals Budget Actuals
Domestic Cash
TPA
Govt. (CGHS / ECHS)
PSU / Corporates
International Cash
International Credit
TOTAL
Domestic Cash
TPA
Govt. (CGHS / ECHS)
PSU / Corporates
International Cash
International Credit
TOTAL
ARPP & ARPOB by Payor Mix
ARPP by Payor Mix
Rs. In Lakhs
Dec-15
Sep-15 Oct-15 Nov-15 Particulars
Budget Actuals
Domestic Cash
TPA
Govt. (CGHS / ECHS)
PSU / Corporates
International Cash
International Credit
TOTAL
Domestic Cash
TPA
Govt. (CGHS / ECHS)
PSU / Corporates
International Cash
International Credit
TOTAL
ALOS by Payor Mix
Dec-15
Sep-15 Oct-15 Nov-15 Particulars
Budget Actuals
Domestic Cash
TPA
Govt. (CGHS / ECHS)
PSU / Corporates
International Cash
International Credit
TOTAL
Bed Details
PARTICULARS TOTAL
Installed Beds
Operational Beds
Non Census Beds
Census Beds
Occupied Beds
Occupancy %
General Wards
Twin Sharing
Single Room
Deluxe Room
Suits
ICU
HDU
Isolation
TOTAL - - -
Overall P&L
Rs. In Lakhs
Dec-15 YTD Dec 15
Sep-15 Oct-15 Nov-15 Particulars
Budget Actuals Budget Actuals
IP Revenue
OP Revenue (incl Pharmacy)
Other Income
- - - Total Revenue - - - -
Direct Expense
Material Consumption
Doctor Cost
- - - Gross Margin - - - -
Operational Expenses
Employee Cost
Hospital Operating Expns
Administrative Expns
Marketing & Selling Expns
- - - EBITDA - - - -
Bad Debt Provision
- - - EBITDA after Bad Debt - - - -
Non - Recurring Exp
Finance Cost
- - - Cash Profit - - - -
Depreciation
- - - PBT - - - -
% of Expenses on Revenue
Rs. In Lakhs
Dec-15 YTD Dec 15
Sep-15 Oct-15 Nov-15 Particulars
Budget Actuals Budget Actuals
- - - Total Revenue - - - -
Direct Expense
Material Consumption
Doctor Cost
- - - Gross Margin - - - -
Operational Expenses
Employee Cost
Hospital Operating Expns
Administrative Expns
Marketing & Selling Expns
- - - EBITDA - - - -
Bad Debt Provision
- - - EBITDA after Bad Debt - - - -
Non - Recurring Exp
Finance Cost
- - - Cash Profit - - - -
Depreciation
- - - PBT - - - -
Consumption
Rs. In Lakhs
Dec-15 YTD Dec 15
Sep-15 Oct-15 Nov-15 Area
Budget Actuals Budget Actuals
IP Consumption
IP Pharmacy
OT Pharmacy
Cath Lab Pharmacy
Diagnostic Issues
Issues to Nuclear Medicine
Bulk Store Issues (Balance)
Total IP Consumption
% on corresponding IP Revenue
IP Pharmacy
OT Pharmacy
Cath Lab Pharmacy
Diagnostic Issues
Issues to Nuclear Medicine
Bulk Store Issues( Balance)
Total IP % on IP Revenue
OP Consumption
OP Pharmacy Consumption
Other OP Consumption
Total OP Consumption
% on corresponding OP Revenue
OP Pharma Consumption %
Other OP Consumption %
Total OP % on OP Revenue
Overall Consumption
Overall Consumption % of revenue
Professional Fee Cost
Rs. In Lakhs
Dec-15
Sep-15 Oct-15 Nov-15 Speciality YTD Dec 15 % on revenue
Fixed Variable Total
Speciality -1 -
Speciality -2 -
Speciality -3 -
Speciality -4 -
Speciality -5 -
Speciality -6 -
Speciality -7 -
Speciality -8 -
Speciality -9 -
Speciality -10 -
Others -
Recruitment Expns. -
- - Total Doctor Cost - - - -
- - % on Total Revenue - - - -
Employee Cost & Attrition Rate
Rs. In Lakhs
Nov 15 Dec-15
Particulars Head Count Salary
Head Count Salary
Budget Actuals Budget Actuals
Salary
Medical Services
Nursing
Operations - Non Medical
Support
DMO / RMO
Statutory Expenses
Uniform Cost
Staff Welfare
Recruitment Expenses
- - Total Employee Cost - - - -
% to Total Revenue
Rs. In Lakhs
Diagnostic Expenses
Dec-15
Sep-15 Oct-15 Nov-15 Particulars
Budget Actuals
Out side lab Tests
Tests done at Other Branches
Total Diagnostic Charges
% on Revenue
Particulars Dec-15
Counts Cost Revenue Margin %
Rs. In Lakhs
Nov-15 Dec-15
Actual Particulars Value %
Value % Budget Actuals Budget Actuals
Rent Expenses
Insurance
Travelling & Conveyance
Printing & Stationery
Communication Expenses
Legal & Operational Expns.
Security Expenses
NABH Expenses
Discounts & Allowances
Others
0 0 Total Administration Expenses 0 0 0 0
Other Expenses
Dec-15
Sep-15 Oct-15 Nov-15 Particulars
Budget Actuals
Domestic
Patient Management Fee
Marketing Cost
Branding & Publicity
Travelling
Sub - Total 0 0
Total Domestic Revenue
% on total Domestic Revenue
International
Patient Management Fee
Marketing Cost
Branding & Publicity
0 0 Travelling 0 0
Sub - Total
Total International Revenue
% on total International Revenue
- -
Total Business Promotion Expenses - -
% on Total Revenue 0% 0%
Finance Cost
Rs. In Lakhs
Finance Cost
Dec-15
Sep-15 Oct-15 Nov-15 Particulars
Budget Actuals
B) Interest On ICD:
Interest - ICD 1
Interest - ICD 2
0 0 Subtotal (B) 0 0
C) Other Exps
Others 1
Others 2
0 0 Subtotal (C) 0 0
No. of Feedbacks
Patient Feedback
Oct'15 Nov'15 Dec'15
Out patients
In patients
Patient Source Tracking
1 OP to IP Conversion
5 Ambulance Calls
Market 2
Neighborhood
Market 3
(Add rows as required)
Total
Market 4
Market 5
Market 6
Districts
(Add rows as required)
…………
Total
Volume and Revenue by Geography (cntd)
Rs. in Lakhs
Oct’15 Nov’15 Dec’15
Geography
Volume Revenue Volume Revenue Volume Revenue
List out regions here…
Region 1
Region 2
Rest of India Region 3 (Add rows as
required)
Others
Total
Country 1
Country 2
International Country 3 (Add rows as
required)
Others
Total
Marketing Programs Snapshot
No of Marketing Programs
Activity Oct. Nov. Dec.
Health Camps (Doctor Referral & Neighborhood)
Health Camps (Corporate Marketing)
Health Talks( General)
BD
Health Talks( Corporate Marketing)
Clinics
Total
ATL activities
BTL activities
Branding Neighborhood Programs
Direct Mailing Programs
Total
Doctor Referral Snapshot
Please list out major initiatives underway, as well as those completed in Dec’15
Corporates Snapshot
Please list out major initiatives underway, as well as those completed in Dec’15
Brand Promotion Snapshot
BRANDING Activities Summary Oct’15 Nov’15 Dec’15
ATL Programs
Speciality 1
Speciality 2
Speciality 3
BTL Programs
Speciality 1
Speciality 2
Speciality 3
Neighbourhood Programs
Packages promotion
Camps
Talks
Database Marketing Programs
Total
Please list out major initiatives underway, as well as those completed in Dec’15
PR Summary
Please list out major PR initiatives underway, as well as those completed in Dec’15
Print Schedule – December'15
No. of
Coverage Featured Publish Featured Topic 2 Publish Featured Topic 3 Publish
S. No. News Paper Articles Doctor 1 Topic 1 Date Doctor 2 Date Doctor 3 Date
Published
1 TOI
2 Hindu
3 Indian
Express
4 Hans India
5 Hindi Milap
6 Siasat
7 Munsif
8
9
Print Schedule – January '16
No. of
Coverage Featured Publish Featured Topic 2 Publish Featured Topic 3 Publish
S. No. News Paper Articles Doctor 1 Topic 1 Date Doctor 2 Date Doctor 3 Date
Published
1 TOI
2 Hindu
3 Indian
Express
4 Hans India
5 Hindi Milap
6 Siasat
7 Munsif
8
9
Digital Marketing – Yearly Traffic Trends
Please coordinate with Srinivas Allada on this
Social Media Creatives
Manpower Count & Cost vs Budget
Nursing
Operations
Support
DMO/RMO
OHC
Corporate
Total
Manpower Cost & Count outside HR Budget
Function Head count Salary Head count Salary Head count Salary Head count Salary
Clinical
Outsourced
Manpower per Occupied Bed
Doctors
Nurses
Technicians
Total
Talent Acquisition
List out key employee engagement activities carried out in Dec’15
T&D Activities Conducted
List out key T & D activities carried out in Dec’15
T&D & Employee Engagement Calendar for Jan’16
Specific Challenges / Achievements
Infrastructure Availability
Servers
HIS
Network
Tally
Desktops
Call Log - Dec’15
% of Issues Resolved
6
New Initiatives
4
Quality Indicators
14 Incidence of DVT
15 Missed care
18 Incidence of Extravasation
Quality Indicators
4
Performance Review - Manpower
3 No of Nursing Supervisors 13 13 13 12 12 12
4 No of Team leaders 3 3 3 3 3 3
1 No of Resignations 3 12 12 14 8 9
2 No of New joiners 4 8 12 11 5 11
Attrition rate
3 (Total No of Employee left in the month/ Total No of employee in 1.5 6 6.1 7.1 4 4.3
the beginning of the month+ Newly joined staff x100)
S. No Indicators Jul ‘15 Aug ‘15 Sep ‘15 Oct’15 Nov’15 Dec’15
4 Nurses Ratio per operational bed 1.3 1.3 1.3 1.3 1.3 1.3
(No of nurses / No of Operational bed(BENCH MARK-1.5)
5 Nurses ratio per occupied bed 2.3 2.3 2.5 2.6 2.6 2.4
(No of nurses / No of occupied bed(BENCH MARK-1.8)
Inpatient Nursing care satisfaction index- Not Not Not Not Not Not
1 (Scores achieved/Maximum possible score x 100) sample
captured captured captured captured captured captured
size-50% of discharges
3 No of k (120%) performers 7 7 7 7 7 7
Conferences / CNE for the Month
3
Conferences / CNE ( External ) Attended
S. No CNE / Conference Type Host Credit Hrs Credited By Attended / Resource Speaker
3
External Staff Trained @ Global Hospitals
S. No Name (RN RM No optional) Date (Duration) Module / Topic Nationality/ Institute / organization Remark
5
Initiatives Highlights & Best Practices
Nursing CSR for the Month
5
Issues , Challenges and Support Required
Targets / Plan for Next Month / Next Quarter
Gather, Grow, Go ….