Transactional

Analysis

281002 Aarushi Dureja

281004 Akshita Chabbra
281026 Karan Arora
281031 Muskan Sharma
281199 Yuvraj Bansal
 INTRODUCTION

 Founded by Eric Berne

 Established the fact that part of our personality affect our behaviour
 In 1951 Dr Wilder Penfield began a series of scientific experiments
 Concluded that human brain acts like tape recorder
 Its stores feelings, along with the events
 Connection between mind and body
 Early Model

 Transaction Stimulus and Agent

 Transaction Response and Respondent
 Everyone has three alter ego states :
Parent- Taught concept of life
Adult - Thought concept of life
Child - Felt concept of life
 Effective communications must be complementary
 Crossed transaction leads to ineffective communication
 Modern Theory

 It operates as each of the following :

 a theory of personality
 a model of communication
 a study of repetitive patterns of behaviour

Positive Nurturing mode Negative nurturing mode

Positive controlling mode Negative controlling mode

Adult (accounting
mode)

Positive adapted mode Negative adapted mode

Positive free mode Negative free mode
 Contracting

 An explicit bilateral commitment to a well-defined course of action

 Which means that all parties need to agree:
 Why they want to do something
 With whom
 What they are going to do
 By when
 Any fees, payment or exchanges there will be
 Contracts need to be manageable, measurable and motivational
 Ego States

P A C
Parent Ego State Adult Ego State Child ego state
Behaviours, thoughts and feelings Behaviours, thoughts and feelings Behaviours, thoughts and feelings
copied from parents and others which are direct response to here replayed from childhood
and now
 Parent Contimination Child Contimination

Contamination of Adult
Ego State
 Occurs when a belief is misrepresented as a
fact
 E.g. All black people are scary

Double
Contimination
 Descriptive Model

Green modes
represent effective
communication
Red modes indicate
ineffective
communication
 Diagnosis
 Diagnose which ego state or mode somebody is in
 Behavioural diagnosis
 Verbal and Non verbal clues
 Social diagnosis
 Observation of the kind of transactions person has within it’s social
circle
 Historical diagnosis
 Observation of the person’s past
 Phenomenological diagnosis
 Re-experience past event or déjà vu
 Stroke economy
 Complement and ways of giving recognition
 We reject and accept selective strokes
 Can be physical, verbal or non verbal
 Stroke economy
 give strokes when we have them to give
 ask for strokes when we want them
 accept strokes if we want them
 Reject manipulative strokes
 Give ourselves positive strokes
The ok corral
 Blame model
When emotions are triggered, people adopt one of the three
attitudes which are linked to okay corral:
 I am to blame (You are not okay and I am not okay-helpless)
 You are to blame (I’m okay and you are not okay- angry)
 We are both to blame (I’m not okay and you are not okay-
hopeless)

The only healthy position is ‘It’s no one’s fault- what matters is

how we go forward i.e., I’m okay and you are okay – happy.
Driver Behaviour/Working styles
We need to recognise these so that we can work to the
best of them rather than being driven by them.
Following are the styles-
 Be perfect
 Be strong
 Try hard
 Please others
 Hurry up
 Time Structuring- Game
 Game occurs when similar situations keep happening over and over again.
 These are learned pattern of behaviour and have varying intensities- First,
Second and Third.
 Why play games?
- To acquire strokes
- To make people predictable
- To maintain the substitute feeling and system of thinking, beliefs and
actions that go with it
- To structure time
- To maintain person’s life position by proving self/others are not okay
THANK YOU