chain management that plans, implements, and controls the efficient, effective forward, and reverse flow and storage of goods, services, and related information between the point of origin and the point of consumption in order to meet customer’s requirements ROLES AND RESPONSIBILITIES OF LOGISTIC MANAGER Performing supply chain activities Strategically planning and managing logistics, warehouse, transportation and customer services Keeping track of quality, quantity, stock levels, delivery times, transport costs and efficiency h Liaising and negotiating with suppliers, manufacturers, retailers and consumers Meeting cost, productivity, accuracy and timeliness targets Resolving any arising problems or complaints Supervising, coaching and training the warehouse workforce