DISCUSSION

WHAT ARE SOME WAYS OF SHOWING COURTESY?

• using a polite tone of voice, saying "please" and

"thank you," and listening.
WHAT IS MEANT BY "TONE OF VOICE?" (HOW WE SAY
SOMETHING.)

• Give an example of saying one thing and meaning

something different.
WHAT ARE SOME DISRESPECTFUL "TONES OF
VOICE" THAT YOU SHOULD AVOID?

• (Sarcasm, defensiveness, agitation)

WHY IS IT SO IMPORTANT TO SAY "PLEASE" OR
"THANK YOU"?
WHAT ARE SOME RESULTS OF SHOWING
GRATITUDE?

• (Making friends; they may want to help you

again.)
WHAT ARE SOME OF THE RULES FOR POLITENESS THAT
SHOW PHYSICAL (AND EMOTIONAL) RESPECT?

• (Respecting the space and privacy of others,

sharing, taking turns, showing good manners.)
WHAT ARE SOME RULES FOR GOOD LISTENING?

• (Look at the person talking to you, do not

interrupt, respond when they are DONE talking,
do not ignore.)
HOW DO YOU FEEL WHEN:

• a) someone ignores you or doesn't respond to

something you have said?
• b) You are interrupted?