How to be a Good Professional

1. Love what you do 3. Be Organised

4. Leadership

2. Be Proactive
Hunting for opportunities and being able
to foresee problems
5. Communication

6. Ownership

7. Business Knowledge
Top Qualities of an Engineer
Communication Skills
Communication is a two way process..
Communication at Workplace
Types of Communication
VERBAL
words

NON-VERBAL
Gestures
Postures
Movements

SYMBOLIC
 Communication is:
7% WORDS
Words are only labels and the listeners put their
own interpretation on speakers words

38% PARALINGUISTIC (sound)

The way in which something is said - the accent,
tone and clarity of voice is important to the
listener.

55% BODY LANGUAGE

What a speaker looks like while delivering a
message affects the listener’s understanding
most.
 For Good Communication and Building
Rapport
 You need Self-Confidence
 You must Understand People
 You must be Enthusiastic
 You must make Eye Contact
 You must be Interested in them