Human Resource Case Study

Who is the
main character
of the case?
Central Challenge: What is the decision, dilemma,
or task that the protagonist (and student) must do
Central Organization Context:

Protagonist's organization
What issues
Challenges
Trends
The inefficiency and ineffectiveness of the training program for the development of both new
and tenured employees lead to attrition that affects the whole organization’s processes.
 Areas of Consideration
Cost, Risk, Time allotment, the top management’s approval

S W

O T
The event, crisis or opportunity that precipitates
the central challenge:

TOWS Analysis
Statement of the Problem
Alternative Courses of Action (ACA)
Recommendation
Action Plan