OB INTRODUCTION

What is an Organization?

 An organization is a collection of people who

work together to achieve individual and
organizational goals
– Individual goals
– Organizational goals
What is Organizational Behavior?

 Organizational behavior (OB): the study of

factors that have an impact on how people
and groups act, think, feel, and respond to
work and organizations, and how
organizations respond to their environments
Figure 1.1
What is Organizational Behavior?

Insert Figure 1.1 here

Figure 1.2 Levels of Analysis
Organizational Level

Group Level

Individual
Level
Figure 1.3 Components of
Organizational Behavior

Understanding
organizational behavior
requires studying

Part One Individuals in Organizations

Part Two Group and Team Processes

Part Three Organizational Processes

 The Study of Organizational Behavior
Psychology

Individual

Sociology

Study of
Social Psychology Group Organizational
Behavior

Anthropology

Organization
Political Science

Chapter 1 7
NEED AND IMPORTANCE
OF OB
 Responding to
Globalization

Working in Working with

International Multicultural
Countries Diversity

Chapter 1 10
Managing Workforce Diversity

Chapter 1 11
 Improving Quality
and Productivity

Total Quality Corporate

Management Reengineering

Chapter 1 12
Improving People Skills

Concepts
and Theories

Workplace Personal
Skills Insight

Chapter 1 13
 Empowering
the Workforce
Managers Workers Are
Are Giving Accepting
Up Controls Responsibility
Chapter 1 14
 Coping with
“Temporariness”
The Nature Organizations
of Work Is Are Also
Changing Changing
Chapter 1 15
Stimulating Innovation
and Change

 Maintaining flexibility

 Improving quality

 Introducing new products

and services

Chapter 1 16
Improving
Ethical Behavior

 Provide in-house advisers

 Create protection mechanisms
 Write and distribute codes of ethics
 Give seminars, workshops, & training

Chapter 1 17
 Scope of the OB Model

Level III Organization Systems Level

Level II Group Level

Level I Individual Level

Time

Chapter 1 18
Nature of OB

 Interdisciplinary in nature
 Field of study
 Optimistic in nature
 Value centered
Challenges and Opportunity for
OB

 Responding to Globalization
 Managing Workforce Diversity
 Improving Quality and Productivity
 Responding to the Labor Shortage
 Improving Customer Service
Challenges and Opportunity for
OB (cont’d)

 Improving People Skills

 Empowering People
 Coping with “Temporariness”
 Stimulation Innovation and Change
 Helping Employees Balance Work/Life
Conflicts
 Improving Ethical Behavior
OB MODEL

INDIVIDUAL BEHAVIOUR

ORGANISATIONAL
GROUP BEHAVIOUR
EFFECTIVENESS

ORGANISATION
INDIVIDUAL BEHAVIOUR

 PERSONALITY
 PERCEPTION
 LEARNING
 ATTITUDES AND ATTRIBUTION
 MOTIVATION
GROUP BEHAVIOUR

 GROUP DYNAMICS
 TEAM DYNAMICS
 LEADERSHIP
 POWER AND POLITICS
 COMMUNICATION
 CONFLICT
ORGANISATION

 ORGANISATIONAL CULTURE
 HUMAN RESOURCE POLICIES & PRACTICES
 WORK STRESS
 ORGANISATIOANL CHANGE AND DEVELOPMENT
THANK YOU