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Enterprise Knowledge Management Tools

To define knowledge management portal To discuss the evolution of knowledge portals To discuss the advantages of knowledge portal in business To identify the key infrastructure components of Knowledge Portal To determine the function of knowledge management portals To discuss the critical issues of Knowledge Management Portals Samples of Knowledge Management Portals

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Sarabeth Nunez
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160 views23 pages

Enterprise Knowledge Management Tools

To define knowledge management portal To discuss the evolution of knowledge portals To discuss the advantages of knowledge portal in business To identify the key infrastructure components of Knowledge Portal To determine the function of knowledge management portals To discuss the critical issues of Knowledge Management Portals Samples of Knowledge Management Portals

Uploaded by

Sarabeth Nunez
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPTX, PDF, TXT or read online on Scribd

Quest -

https://www.quest.com/products/knowledge-
portal/
ICT - https://dict.gov.ph/ictstatistics/about-
knowledge-portal/
Climate change Knowledge portal -
https://climateknowledgeportal.worldbank.org/
Data.gov us - https://catalog.data.gov/dataset/the-
knowledge-portal
Sony - https://training.sony-europe.com/
Vend KM Portal
Feature Summary Best Uses
or Product

z/VS
z/VSE
E/IB
V6.2
M
KM Portal Feature Summary Best Uses
Product
AI-powered oLeverages an AI-
knowledge powered bot that can
management answer common
queries by directing
Specific permission
customers to relevant
roles for viewing and
articles
publishing oHas the capability
Full CSS rebranding to centralize
available customer interactions
Zendes Unlimited capacity – oSimplify ticket
Zendesk
k no restriction on the management
oProvide in-depth
size of any data field,
data record, or insights regarding
the efficiency of
database
customer support
Intuitive & precise
services and
knowledgebase customer self-service

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