E-Governance

• Definition: E-governance, expands

to electronic governance, is the integration
of Information and Communication
Technology (ICT) in all the processes, with the
aim of enhancing government ability to
address the needs of the general public.
 E-Governance
• Well , In short we can say that E- governance
is nothing but a service that act as a medium
of exchange of information , transactions and
services.
 E-Governance
• The basic purpose of e-governance is to
simplify processes for all, i.e. government,
citizens, businesses, etc. at National, State and
local levels.
 Benefits of E-governance
1.Speed – Technology makes communication speedier.
Internet, Phones, Cell Phones have reduced the time
taken in normal communication.
2. Cost Reduction – Most of the Government expenditure
is appropriated towards the cost of stationary. Paper-
based communication needs lots of stationary,
printers, computers, etc. which calls for continuous
heavy expenditure. Internet and Phones makes
communication cheaper saving valuable money for the
Government.
 Benefits of E-governance
• Transparency – Use of ICT makes governing
profess transparent. All the information of the
Government would be made available on the
internet. The citizens can see the information
whenever they want to see. But this is only
possible when every piece of information of
the Government is uploaded on the internet
and is available for the public to peruse..
 Benefits of E-governance
• 4. Accountability – Once the governing
process is made transparent the Government
is automatically made accountable.
Accountability is answerability of the
Government to the people.
• An accountable Government is a responsible
Government.
Types of Interactions in E-Governance

• G2G (Government to Government): When the

exchange of information and services is within
the periphery of the government, is termed as
G2G interaction.
• This can be both horizontal, i.e. among various
government entities and vertical, i.e. between
national, state and local government entities
and within different levels of the entity.
Types of Interactions in E-Governance
• G2B (Government to Business): In this case,
the e-governance helps the business class to
interact with the government.
• It aims at eliminating red-tapism, saving time,
cost and establish transparency in the
business environment, while interacting with
government.
Types of Interactions in E-Governance
• G2E (Government to Employees): The
government of any country is the biggest
employer and so it also deals with employees
on a regular basis, as other employers do.
• ICT helps in making the interaction between
government and employees fast and efficient,
along with raising their level of satisfaction by
providing perquisites and add-on benefits.
 Attributes of e-governance
• Participation
All men and women should have a voice in decision-making,
either directly or through legitimate intermediate institutions
that represent their interests.
• Rule of law
Legal frameworks should be fair and enforced impartially,
particularly the laws on human rights.
• Transparency
Transparency is built on the free flow of information.
Processes, institutions and information are directly accessible
to those concerned with them, and enough information is
provided to understand and monitor them.
• Consensus orientation
Good governance mediates differing interests to reach a broad
consensus on what is in the best interests of the group and,.
where possible, on policies and procedures.
 Attributes of e-governance
• Responsiveness
Institutions and processes try to serve all
stakeholders
• Equity
All men and women have opportunities to
improve or maintain their well-being.
• Effectiveness and efficiency
Processes and institutions produce results that
meet needs while making the best use of
resources.
 Attributes of e-governance
• Accountability
Decision-makers in government, the private
sector and civil society organisations are
accountable to the public, as well as to
institutional stakeholders.
 Attributes of e-governance
• Strategic vision
Leaders and the public have a broad and long-
term perspective on good governance and
human development, along with a sense of
what is needed for such development
 Attribution, Acknowledgement &
Dispatch of Electronic records
• This section mainly deals with the electronic
contracts.
• In physical world, organized process is defined
to frame the contracts but in cyber space
there are many ambiguities.
• Hence provisions are made so that making
electronic contracts can be an easier process.
 Attribution, Acknowledgement &
Dispatch of Electronic records
• Attribution: of electronic records means fixing
identity of sender and receiver.
• Acknowledgement :- If the originator has not
specified any specific mode of
acknowledgement then the acknowledgement
can be given by a return mail by the
addressee or an automated response by the
addressee or an act by addressee that shows
the acknowledgement.
 Attribution, Acknowledgement &
Dispatch of Electronic records
• Dispatch of Electronic Record: This section
states that when a person sends an electronic
record from his computer then that particular
time becomes the time of dispatch.