BASICS OF FACILITATION SKILLS

Program Framework
 Module Objective
By the end of this module, participants will learn :

• What is Facilitation?

• Teaching Vs Facilitation

• Learning Styles (VARK Model)

• Adult Learning Principles

• Participatory Learning methods

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Framework
 Icebreaker

Introduce yourself by stating the following:

1. Name
2. Native place
3. Fresher/Work experience
4. Something strange/crazy about self

Program Framework
 Your expectations/questions ?

Program Framework
 What is Facilitation?

Facilitation means to make things easier, to smooth the progress of

and to assist in making things happen.

What are skills?

Skills are linked to “what I can do” and they are either learned
formally or acquired through experience.

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Framework
 Group Activity: Teaching Vs Facilitation

Discuss the following topic in your respective groups and note your ideas:

‘What is the difference between school teaching and facilitation?’

Program Framework
 Teaching Vs Facilitation

FACILITATION
TEACHING

Teacher starts from her own Facilitator starts from the

knowledge knowledge of the group

Addresses issues identified by

Follows a pre-set curriculum the group

Info flows in many directions

Info flows from teacher to between the Facilitator and
students individual group members

Formal relationship, status Equal relationship based on trust

based and respect

Concerned with the right answer Encourages and values different

views
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 Role of a Facilitator
• To help a group find new ways of thinking about and analyzing their situation.

• To help the group think critically about their own needs and interests (does not
know all the answers )

• To Help a group find new ways of thinking about and analyzing their situation.

• To encourage each member of the group to contribute to the best of their ability

• To build trust and respect between the members of the group and to encourage
dialogue and learning

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 Facilitation Flow

Program Framework
 Making a Favorable Impression on Participants

1. Establishing Friendship and Trust

2. Appearance

3. Enthusiasm

4. Gestures

5. Eye Contact

6. Posture

7. Names

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 Thinking Styles - Activity

Program Framework
 Learning Styles – The VARK model

• Visual learners Visual

• Auditory learners
Hearing/Auditory

• Reading/writing Learners

• Kinesthetic learners

Feeling/Kinesthetic

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 Guess the learning style

Program Framework
 Group Activity – How to stimulate
various learners

Audio Visual Reading/Wri Kinesthetic

ting
1. 1. 1. 1.
2. 2. 2. 2.
3. 3.
3. 3.

Program Framework
 Adult Learning

The main aim and motivation for adult education is to facilitate

change in one or more of the following areas:

• Knowledge
• Skills
• Attitudes

Program Framework
 Adults learn best when:
1. They understand why something is important to know or do
(relevancy oriented) – Give WIIFM

2. They have the freedom to learn in their own way (autonomous

and self-directed)

3. Learning is experiential (adds to their life experience and

knowledge)

4. The time is right for them to learn (goal oriented)

5. The process is positive and encouraging (respectful)

Program Framework
Program Framework
 Group Discussion

Discuss the ways in which learners can participate in the

class to enhance learning.

Program Framework
 Participatory Learning Training :
Role of the Trainer

1. Choosing the appropriate method 6. Monitoring the discussion

2. Preparation 7. Debriefing

3. Briefing about the task 8. Consolidating and summarizing

4. Dividing into groups 9. Providing inputs

5. Maintaining Control

Program Framework
 Participatory Learning training methods

• Small Group Discussion

• Icebreakers

• Exercises

• Case study method

• Role play

Program Framework
 Participatory Learning training methods contd.

• Brain storming

• Quiz

• Learning Games

• Skills Practice

• Video

Program Framework
 Role Play : Facilitating Small Group Discussion

Tips for the Facilitator

1. Remain neutral as a facilitator

2. Guide the discussion
3. Record the discussion in a visible way
4. Ensure productive group behaviors
5. Summarize the results

Program Framework
 Principles of Managing Participation

• Focus on the behavior, not the person.

• Protect the self-esteem of all participants.

• Stick to accomplishing the objectives.

• Use your agreed upon ground rules and objectives.

• Smile and let your body language and tone convey that you
welcome everyone’s participation.

Program Framework
 Managing Under-Participation

• Provides little input and tends not to get involved

• Shy. Doesn’t like to be put on the spot

• New and/or inexperienced.

• Declining to answer or participate

Program Framework
 Managing Over-Participation
• Has a comment for every idea and an answer to every question.

• Questions your knowledge and authority.

• Disrupts the session by carrying on side conversations with

someone else.

• Complicates the message by adding irrelevant issues.

• Talks at length on unrelated or insignificant topics.

• Explores beyond what is asked of them.

Program Framework
 USE QUESTIONS…Don’t explain the topic, explore it!

Get people thinking and talking about the topic by asking

questions:

• Why might ... be important?

• What was that like?
• What is your definition of…?
• Why do you think it might be important to…?
• What are some of the ways you can…?

Program Framework
 Use questions - What’s your response?

Program Framework
 Role Play – Managing Participation

- A trainee who disrupts the session by carrying on side

conversations with someone else.

- A trainee who questions your knowledge and authority.

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DealingProgram
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