1 13 Demartelaere

Oracle Release 12 Update: Order Management
Kevin DeMartelaere
Oracle Principal Solutions Consultant
January 17th, 2008
R12 Agenda
• R12 Benefits: Oracle eBusiness Suite
• R12 Order Management: New Features
• R12 Order Management: Integration Points / New Features
 Advanced Pricing
 Configurator
 Information Portal
 Receivables
 Sales & Service Contracts
 Install Base
Copyright ©207, Oracle. All rights reserved.

Oracle & Google Confidential
R12 What’s New: All EBS Applications
• User Interface
• Multi Organization Access Control
• Centralized Tax Engine
• Centralized Payment Engine
• Customer and Supplier now 1 Schema
• Process and Discrete Inventory now 1 Schema
• Subledger Accounting
• XML Published Documents
• Personalization

New User Interface Experience
• Project “Swan”
 New Color, Icons and 3-D Appearance
 Consistent with other Product Lines
• Reduced Pop-ups and Duplicate Screens
• Improved Fonts
• Increased Personalization Capabilities
• Improved look and feel for portal, login screens
• Customizable login screen to proceed to any page after
login (e.g., skip the portal page)

New Look ‘Login’

New Look ‘Forms’

New Forms ‘Replacements’

New Designs ‘html’

R12 Global Financial Management
Drive
Shared
Shared Service
Single
Global
Center Database
Services
with R12
Financial
Management
Initiatives Org 1 Org 2 Org 3
Examples: Payables, Purchasing, Collections, HR
Increase the efficiency of shared services and single database operations

with streamlined processing, reporting, and access across operating units

R12 Global Financial Mgmt:
Multi-Org Access
with streamlined ACCESS, processing, and reporting across operating units
Belgium Holland Denmark

Perform multiple Legal Entity Legal Entity Legal Entity
tasks across
operating units (OUs)
without changing Belgium Holland Denmark
responsibilities Operating Unit
Operating Unit Operating Unit
Single Responsibility
• Define and manage OUs from a central location

• View and manage customers across OUs
For Example: • Enter and pay invoices across OUs
• Receive goods across any OU
• Negotiate with suppliers for your enterprise, not just your OU

R12 Global Financial Mgmt
Subledger Acctg
with streamlined access, PROCESSING, and reporting across operating units
• Ensure both corporate

Ledger A visibility and local
compliance by automatically
US GAAP
US COA creating accounting for all
US Calendar legal entities
Single subledger USD Dr Cr • Simplify inter-account
transaction (e.g. reconciliation for key
invoice, payment) business flows such
Subledger
can create multiple Transaction as procure-to-pay or
Ledger B
accounting entries order-to-cash
French GAAP/IAS
Plan Comptable • Streamline reporting and
French Calendar inquiries by leveraging a
EUR common and consistent
data model across all
subledger applications

R12 XML… for All Business Documents

R12 Order Mgmt / Shipping Execution
New Features
• Multi-Organization Access Control
• Enhanced Inventory Reservations (Acceptable Quality, Fair Share, POs,
Work Orders, Other Supply)
• Customer Acceptance, Deferred Revenue and Costing
• Order Information Portal Enhancement
• Order Field Credit Card Security Code and Encryption
• Mass Scheduling Background Program
• Scheduling ATO Items without BOM (Outsource Mfg)
• Workflow Resubmission Exception Enhancement
• Customer Credit Check across Operating Units
• Enhanced Header Attribute Cascading
• Centralized eTax & Payment Engine
• Miscellaneous Shipments for Legacy Systems
• Telco Payment Due w/Order & Billing / Recurring Charges Support
• Process Inventory Convergence

R12 OM Order Information Portal
• A way for customer to let you know they’ve ‘accepted’
the goods and services you have sold them.
• A way to defer invoicing and/or revenue recognition until

the customer accepts
 Determine when Acceptance is required
 View/update Acceptance attributes on order line
 Record Acceptance/Rejection (from Header or Line)
 View Acceptance details on order line
 Defer Invoicing/Revenue Recognition
• Supports multiple item types – Standard, Service, ATO /

PTO Model, Kit

Order Management EBS Integration
Incentive Advanced eTax, Payment
Compensation Pricing Engines
Advanced
iStore
Price, Planning
ATP / GTP
Quoting, Margin Purchasing,
Sales Contracts Check Schedule Receiving
Bills of Material,
TeleSales Con-
figure
Order Credit
Configurator
Field Service, Management Check MFG/WIP
Depot Repair Project Mfg
Invoice,
Install Base, Credit Receivables,
TeleService Memo Pick, Pack Credit Mgmt
Track & & Ship
Service Deliver Warehouse Mgmt
Contracts Transportation
Front Trade Inventory, Back

Demantra
Office Management Costing Office
Activity Activity
Order Management EBS Integration
Incentive Advanced eTax, Payment
Compensation Pricing Engines
Advanced
iStore Cart2Order & Track Demand2Promise
Planning
Price, ATP / GTP
Quoting, Purchasing,
Quote2Order/Ts&Cs Margin Drop Ship, RMA Rcv
Sales Contracts Receiving
Check Schedule
Bills of Material,
TeleSales Quote,Order,Inquiry ATO/PTO, Rules
Configurator
Con-
figure
Order Credit
Field Service, Work Order MFG/WIP
Depot Repair
RMAs,Charges,Orders
Management Check Project Order Project Mfg
Install Base, History,Order,Charge
Invoice, Receivables,
Invoice,Credits,Expr
TeleService Credit Credit Mgmt
Memo Pick, Pack
Service Warranty,Ext Service Track & & Ship Pick,Back2Back,Rate
Warehouse Mgmt
Contracts Deliver Transportation
Front Back
Office Trade Inventory, Office
Demantra Activity
Activity Management Costing
R12 Product Configurator
New Features
R12
Pain Point Benefit
Provides
x Extensible Product PLM User-  PLM Attributes can be utilized in
Data attributes
Defined Configurator
disconnected from
Configurator Attributes  Leverages customers’
development Import investments in both products
 Improved Configurator instance

x No way to copy
Model management flexibility
Models between
instances Migration  Reduced manual maintenance
and time-to-market
 Increased UI creation flexibility
x Cumbersome Java Server  Adherence to look-and-feel
custom UI Pages (JSP) guidelines
development Tag Library  Allowance for 3rd-party UI
development tools

R12 Advanced Pricing New Features
• MOAC for Pricing Security
• Continuous Price Breaks
Example: The first break (0-100) means greater than 0 but less than or
equal to 100. A quantity of 100 is eligible for the first price break range
(0-100), but a quantity of 100.1 would be eligible for the second price
break range (100-200).
• Price Books
• Support TCA Party Hierarchy
• Support Hierarchical Product Categories

MOAC

Introduced 11.5.9

Introduced 11.5.9

Introduced 11.5.9

Price Books
• Price books and delta price books
• Fast and accurate communication of pricing to
customer/partner/supplier
• Multiple request and publishing options to meet varied
business needs
• Reduces cost and complexity custom reporting
• Multi-currency price lists supported for Price Book
generations
• PDF output

TCA Party & Item Hierarchy
• Support for the party relationship structure provided by
Oracle’s Trading Community Architecture.
 Party Qualifier based price lists and modifiers
 Apply not only to the qualifying party but also to all parties below in the
party hierarchy
• Support for flattened and hierarchical item categories (PLM)

 Users can now define one or multiple functional areas for a given
source system
 Each functional area will have an associated category set that may be
hierarchical or flattened

Trading Community Architecture




R12 Receivables
New Features
• Multi-Organization Access Control
• Centralized eTax & Payment Engine (Encryption)
• AP/AR Netting (Leverages AP Trade Netting Agreements)
• Balance Forward Billing
• Credit Card Chargeback
• New Customer Master UI Design
• Line Level Cash Applications
• Refunds Enhancements (New Activity to Create Negative Receipt that
Auto Remittance sends to Payment Engine)
• Revenue Management Enhancements
 Contingencies / Deferred Revenue Mgmt
 RevRec and Cost in Same Period
 Daily Recognition  Partial Period Billing
 Split Period Recognition Rules  Partial Period Revenue Recognition

R12 Sales Contracts
New Features
Contract Authoring and Collaboration

• Microsoft Word Synchronization (Word 2003)
• Contract Policy Deviations
• iStore integration with Contract Expert
Contract Administration & Visibility
• Sales Contract Workbench
• Multi-org Access Control (MOAC)
• Contract Access from Customer 360 view
Contract Analytics and Reporting
• Sales Agreements DBI
• Contract Clause Analysis

R12 Service Contracts
New Features
Contract Authoring Enhancements
• Standard Coverage Mass Update
• Multi-Org Access Control
• Publish Contract for Online Acceptance
• Line Level Cancellation
• Oracle eTax uptake
Contract Renewal Enhancements
• Renewal Negotiation Lifecycle Management
• New Defaulting Rules for Renewal Management
• Administrator Workbench
• Improvements to Online Renewal Portal UI
• Enhanced Communication Templates
• Flexible Approval Rules

R12 Service Contracts
New Features
Contract Billing and Revenue Enhancements
• Partial Period Billing (AR)
• Partial Period Revenue Recognition (AR)
• Deferred Revenue Management (AR)
• Credit Card Encryption (Payment Engine)
Enhanced Installed Base Integration
• View Impacted Contracts
IB Mass Updates – specify impact to service
• Terminate Usage when Item Instance terminates
New Search and Inquiry Capabilities
• HTML Contract Search
• View Service Contract Details in HTML

R12 Install Base
New Features
• Consolidated Asset Tracking Repository

• Contracts & IB Usability UI Improvements
• Mass Update & Contract Impact Verification
• Transfer of Ownership using Order Fulfillment

Thank You


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Oracle Release 12 Update: Order Management

Copyright ©207, Oracle. All rights reserved.

Copyright ©207, Oracle. All rights reserved.

Copyright ©207, Oracle. All rights reserved.

Copyright ©207, Oracle. All rights reserved.

Copyright ©207, Oracle. All rights reserved.

Copyright ©207, Oracle. All rights reserved.

Copyright ©207, Oracle. All rights reserved.

Examples: Payables, Purchasing, Collections, HR

Increase the efficiency of shared services and single database operations

Copyright ©207, Oracle. All rights reserved.

Belgium Holland Denmark

• Define and manage OUs from a central location

Copyright ©207, Oracle. All rights reserved.

• Ensure both corporate

Copyright ©207, Oracle. All rights reserved.

Copyright ©207, Oracle. All rights reserved.

Copyright ©207, Oracle. All rights reserved.

• A way to defer invoicing and/or revenue recognition until

• Supports multiple item types – Standard, Service, ATO /

Copyright ©207, Oracle. All rights reserved.

Front Trade Inventory, Back

 Improved Configurator instance

Copyright ©207, Oracle. All rights reserved.

Copyright ©207, Oracle. All rights reserved.

Copyright ©207, Oracle. All rights reserved.

Copyright ©207, Oracle. All rights reserved.

Copyright ©207, Oracle. All rights reserved.

Copyright ©207, Oracle. All rights reserved.

Copyright ©207, Oracle. All rights reserved.

• Support for flattened and hierarchical item categories (PLM)

Copyright ©207, Oracle. All rights reserved.

Copyright ©207, Oracle. All rights reserved.

Copyright ©207, Oracle. All rights reserved.

Copyright ©207, Oracle. All rights reserved.

Copyright ©207, Oracle. All rights reserved.

Copyright ©207, Oracle. All rights reserved.

Contract Authoring and Collaboration

Copyright ©207, Oracle. All rights reserved.

Copyright ©207, Oracle. All rights reserved.

Copyright ©207, Oracle. All rights reserved.

• Consolidated Asset Tracking Repository

Copyright ©207, Oracle. All rights reserved.

Copyright ©207, Oracle. All rights reserved.

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